Vision Kia Of Canandaigua - Service Center
Canandaigua, NY
197 Reviews of Vision Kia Of Canandaigua - Service Center
Service Department is very defensive. Their phone system either does not work, or they ignored my 5 voicemails. They did perform the work on my vehicle, but never called me, I always ha Their phone system either does not work, or they ignored my 5 voicemails. They did perform the work on my vehicle, but never called me, I always had to contact them. Their computerized notification/appointment management system always told me that I was missing appointments, although they were always in possession of my vehicle. Very different than any other repair shop I have ever dealt with. I am used to friendly service and prompt response times. More
Was a very easy process once we had the approval that had the car in and new engine into the vehicle. However on a another note the phone system sucks hard to get anybody on the line would like too see somet the car in and new engine into the vehicle. However on a another note the phone system sucks hard to get anybody on the line would like too see something done about that so in the future it would be better for the customers More
Great experience, kindly, service, knowledgeable people very happy with the whole experience will buy from there again very happy with the whole experience will buy from there again More
Service was good but still dont understand why the grease in my rack and pinion failed at 117k miles. Isnt that sealed because it is supposed to last lifetime of car? If 117k is lifetime of car you guys bett in my rack and pinion failed at 117k miles. Isnt that sealed because it is supposed to last lifetime of car? If 117k is lifetime of car you guys better junk 2/3 of your used cars. More