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Vision Kia Of Canandaigua  - Service Center

Canandaigua, NY

4.4
191 Reviews

191 Reviews of Vision Kia Of Canandaigua  - Service Center

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October 30, 2024

Prompt, courteous , professional and friendly service You shouldn’t ask me to write a minimum of 15 words. I gave an excellent review in just 6 words. More

by dcraig1779
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Snell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Reiss, Kelly
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October 30, 2024

The only problem was the 3 and 1/2 hour wait - to be told that a part would be ordered, and we would need to come back. More

by snyder2457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Snell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
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October 25, 2024

Service done in time stated. Friendly staff and informative. Only drawback was no coffee in pot. More

by emadiajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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October 24, 2024

Polite and courteous. I was just given a piece of paper. He held the door open More

by Peggy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know any names
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Oct 24, 2024 -

Vision Kia of Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 24, 2024

Very helpful and honest with issues with vehicle. Will recommend their service and dealership in the future. More

by ANITAGAIL808
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Bailey
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Oct 24, 2024 -

Vision Kia of Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 22, 2024

Great service and information upon arrival. Time quoted to do the service was actually shorter than anticipated. This is the 3rd Kia we have purchased from Vision Kia Canandaigua. We have no More

by SKITTLE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Snell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly
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Oct 23, 2024 -

Vision Kia of Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 18, 2024

My appointment was very easy the service was great the people were very courteous and I was very satisfied More

by allocodavid1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly in service
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Oct 23, 2024 -

Vision Kia of Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 15, 2024

Dealership was very friendly. Service was fast .Did a great job and informed me of needed service. More

by SBENTON20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Oct 23, 2024 -

Vision Kia of Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 12, 2024

Once I was able to get someone to answer the phone to make an appt. All good More

by landjil55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 23, 2024 -

Vision Kia of Canandaigua responded

We appreciate your feedback and are eager to better your return experience.

October 10, 2024

Normally if you book an appt and wait and wait and wait! I was in and out in an hour! Fast efficient and polite. More

by AUTUMNMORRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Snell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Vision Kia of Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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