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Vision Kia Of Canandaigua  - Service Center

Canandaigua, NY

4.1
88 Reviews

88 Reviews of Vision Kia Of Canandaigua  - Service Center

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February 21, 2024

I had my car there for recall work. The staff was very pleasant, and the repair did not take excessively long. More

by CHERSTI KUHLMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not get names, but they were pleasant.
Feb 22, 2024 -

Vision Kia of Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 09, 2024

Excellent service. Employees are professional and were able to answer all of my questions. Will definitely be using their services in the future. More

by HALEY.C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Vision Kia of Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 09, 2024

Service group is very friendly and helpful. They like donuts and cookies. They all enjoy their work. More

by SUPERTECH0072000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad and Nick in service
Feb 13, 2024 -

Vision Kia of Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 16, 2024

This dealership is under new ownership and does not honor deals made with customers by original dealership. Atlantic Coast Automotive bought the dealership and since then you cannot EVER speak to a person wh More

by cat010970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heidi Stoll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Vision Kia of Canandaigua responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 13, 2023

I bought a van from them a number of years ago. Part of the purchase agreement was that I would get free oil changes for the lifetime of the van. Recently I took it in for a change and was told tha More

by gft629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The only people I have talked to are from sales
Nov 14, 2023 -

Vision Kia of Canandaigua responded

"Gft629" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 08, 2023

Very good experience, service department is professional and friendly. Only place I’ll take my SUV. More

by BFANN2373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cordi
Nov 08, 2023 -

Vision Kia of Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 08, 2023

I was very impressed by the service I received. I was there early and they took me right away, the rotation & oil was completed very timely, and the expense was so reasonable! Shay in the service d More

by LINDALONEIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bravo Shay!
Nov 08, 2023 -

Vision Kia of Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 07, 2023

Their customer service is terrible. You have to call repeatedly leaving messages over and over. It took me a couple weeks to get someone to actually answer the phone. Finally, got an More

by BREESETT1
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaw M. West, he was fine
Nov 07, 2023 -

Vision Kia of Canandaigua responded

"BREESETT1" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 03, 2023

I was very impressed w/ service and tech notion that helped me, I would refer friends w/ the dealership. Thank you More

by ginnylee214
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Nov 06, 2023 -

Vision Kia of Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 02, 2023

The best that’s ever serviced my cars. .on time.. Takes time to explain everything that’s needed More

by DEEANNEBEVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cordi
Nov 03, 2023 -

Vision Kia of Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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