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Vision Kia Of Canandaigua  - Service Center

Canandaigua, NY

4.4
197 Reviews

197 Reviews of Vision Kia Of Canandaigua  - Service Center

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September 12, 2024

Very knowledgeable and friendly service. Answered all my questions and did what needed to be done. More

by JODYVG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Gray
Sep 12, 2024 -

Vision Kia of Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 12, 2024

Adam was awesome! He really helped make the process very fast and smooth! I really appreciate everything he did for me! More

by lorcaescalera87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Snell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2024

Always friendly and efficient service, advisors update you on progress and explain what has been done More

by DSMITHKEUKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Service Department
Sep 12, 2024 -

Vision Kia of Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 01, 2024

service quick and efficent, pleasant waiting area, polite and informative service managers will be back! More

by SONRICKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service manager
August 30, 2024

I had an appointment for 1:00 and they took me right away and I was out in 45 minutes! It was perfect! More

by mpalmer54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept was excellent
August 29, 2024

Tried to upsell me on products. Wanted an oil and filter change and tire rotation It seemed to me that was not their priority. Wished to have loose molding around window (clip) and More

by WILLIAMBURGHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service, representative was professional
Aug 29, 2024 -

Vision Kia of Canandaigua responded

Thank you for bringing this to our attention, William. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

August 22, 2024

I've been with Vision Kia for about 11 years. I appreciate the courtesy and ease of getting appointments. Thank you More

by GAILIEGIRL.GH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam has been very helpful
Aug 29, 2024 -

Vision Kia of Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 15, 2024

Tried calling several times to c set up an appointment and had to leave a message each time with no response back. Had to go to the service department to tell them my problem. Everything was solved at tha More

by pkeller002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Snell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Vision Kia of Canandaigua responded

We appreciate your feedback and are eager to better your return experience.

August 15, 2024

had a very good experience, would go there again, don't like being require to give a lot of words. More

by floydvan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Snell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Vision Kia of Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 13, 2024

I was disappointed; just wasn't the exceptional experience I've had in the past. More

by BALTONBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know names
Aug 14, 2024 -

Vision Kia of Canandaigua responded

Thank you for taking the time to provide us with this feedback.

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