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Vision Nissan Canandaigua

Canandaigua, NY

Overview
Employees
Reviews
Vehicles
4.8
743 Reviews
Vision Automotive Group in Rochester, NY is proud to be an automotive leader in our area. Since opening our doors, Vision Automotive Group has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
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2409 Rochester Rd

Canandaigua, NY

14424

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Showing 743 reviews

December 31, 2025

Tianna was very personal and customer friendly. Repair seemed proper and reasonable priced I will b back More

by whitmoremf
Recommend Dealer
Yes
Employees Worked With
Tianna
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December 30, 2025

Jonathan was thorough in describing both problems and solutions and worked very hard to help me with specific warranty issues. More

by ric4
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Dec 30, 2025 -

Vision Nissan Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 25, 2025

All service was done in a timely manner and pricing came in as quoted. I would definitely recommend to friends More

by GFRITZ12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathon Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2025 -

Vision Nissan Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 22, 2025

Was off to a rocky start but they were outstanding Made sure everything went well. More

by DEBHUB
Recommend Dealer
Yes
Employees Worked With
Can't remember their names
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Dec 24, 2025 -

Vision Nissan Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 21, 2025

Accommodating, thorough, friendly, professional Always gets me in when I need to. Does the work faster than expected while I wait. More

by brenda
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Dec 24, 2025 -

Vision Nissan Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

December 20, 2025

Repaired the sensor and explained that it had to be driven at least 50 miles for a reassessment. Replaced lights as needed. More

by Slfrankemp
Recommend Dealer
Yes
Employees Worked With
Service staff and technical people. All were nice
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Dec 24, 2025 -

Vision Nissan Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 20, 2025

I had to go back today to have my tires rotated because they they didn't rotate them on Monday liked it asked them to. So when I went today they seemed cold. Not good morning just how can I help you today. More

by martha73327
Recommend Dealer
No
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Dec 24, 2025 -

Vision Nissan Canandaigua responded

Martha. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYCN@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 20, 2025

Honest on what the cars current condition is and makes necessary recommendations. Overall friendly staff More

by liketuhike
Recommend Dealer
Yes
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Dec 24, 2025 -

Vision Nissan Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 19, 2025

They did a great job! I was pleased that they performed an oil change at no charge because it was due even though I didn’t ask for it! More

by kylelaurie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathon Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2025 -

Vision Nissan Canandaigua responded

Great to have you back with us again!

December 18, 2025

Service is quick, they always remember me by name! Staff is pleasant & takes the time to get to know you More

by BOA
Recommend Dealer
Yes
Employees Worked With
All 3 representatives in the intake area
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Dec 18, 2025 -

Vision Nissan Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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