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Vision Nissan Canandaigua

Canandaigua, NY

Overview
Employees
Reviews
Vehicles
4.8
935 Reviews
Vision Automotive Group in Rochester, NY is proud to be an automotive leader in our area. Since opening our doors, Vision Automotive Group has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
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2409 Rochester Rd

Canandaigua, NY

14424

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Showing 935 reviews

September 27, 2026

She was not paying attention to open the door to let me in for service. I had to tell her repeatedly what I was there for as well as having a specific appointment with what I needed done clearly specified. More

by maryczaplak
Recommend Dealer
No
Employees Worked With
Tiaonna Gray
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Sep 30, 2026 -

Vision Nissan Canandaigua responded

Mary, thank you for bringing this to our attention. We're sorry for the lack of attention and communication you experienced. A manager will be in touch to address your concerns directly. We are dedicated to providing transparent and quality service to our guests.

September 13, 2026

Always wonderful service when I bring my cars in! !!! Can’t imagine going anywhere else!!!!!!! More

by AMYDORIANB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiaonna Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2026 -

Vision Nissan Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 31, 2026

Very cooperative and knowledgeable. Help me know what the problem was and the repair of it. My Service Representative was exceptional was right on top of the situation. I would recommen More

by gilmanedward46
Recommend Dealer
Yes
Employees Worked With
Allen Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Christensen
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Aug 31, 2026 -

gilmanedward46 responded

The Service department did a wonderful job again thank you. Edward Gilman

Sep 15, 2026 -

Vision Nissan Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 23, 2026

Great service, keeps me up to date Only place i go even though the webster location is 15 minutes away. More

by DFALZONE001
Recommend Dealer
Yes
Employees Worked With
Tiaonna
Print
Aug 25, 2026 -

Vision Nissan Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 30, 2026

Efficient, thorough, friendly, and fair. The staff was accommodating and efficient, the mechanics were thorough and explained their work, the billing was fair and the experience overall felt More

by NANI.NEHRING.BLISS
Recommend Dealer
Yes
Employees Worked With
Tiaonna Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiaonna Gray
Print
Aug 04, 2026 -

Vision Nissan Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 24, 2026

Their all great there Always very helpful and I have called to ask questions about my new car and they are great More

by TSB614513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2026 -

Vision Nissan Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 18, 2026

No problem I had no problems. Everything went well, my car did not fall off the lift or explode. More

by KAUSTEIN
Recommend Dealer
Yes
Employees Worked With
Tiana
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Jul 22, 2026 -

Vision Nissan Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 11, 2026

I get good service with the Vision dealership, no matter what brand that I have. I did own a Kia as well. I got excellent service there as well. More

by gilmanedward46
Recommend Dealer
Yes
Employees Worked With
Service customer representatives all of them . One time or another. And the service tech as well.
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Jul 14, 2026 -

Vision Nissan Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 08, 2026

I emailed Matt about a piece of front bumper that needs to be ordered. He returned my inquiry with a prompt phone call. The matter will be resolved soon. More

by KATHYPRAY1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Poquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 08, 2026 -

Vision Nissan Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 30, 2026

Very helpful and accommodating They always get me right in and do the best they can with my car More

by CHRISTOFOUR4
Recommend Dealer
Yes
Employees Worked With
Tiaonna and Thomas
Print
Jul 02, 2026 -

Vision Nissan Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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