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Vision Nissan Canandaigua

Canandaigua, NY

Overview
Employees
Reviews
Vehicles
4.8
794 Reviews
Vision Automotive Group in Rochester, NY is proud to be an automotive leader in our area. Since opening our doors, Vision Automotive Group has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
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2409 Rochester Rd

Canandaigua, NY

14424

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Showing 794 reviews

February 15, 2026

Service staff was pleasant. I received quick and courteous service. Got everything done that I could. More

by LUCIEERKAREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathon Jenkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2026 -

Vision Nissan Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 15, 2026

Polite and informative. The woman who checked me in was very helpful. The repair took less time than expected. More

by EVDII
Recommend Dealer
Yes
Employees Worked With
Forgot
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Feb 17, 2026 -

Vision Nissan Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 10, 2026

Awesome people to work with Awesome people to work with. So kind. So friendly and so helpful More

by JANEHELEN49
Recommend Dealer
Yes
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Feb 11, 2026 -

Vision Nissan Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 10, 2026

Extremely helpful and efficient They were also extremely kind to my son who had a lot of questions that they happily answered. More

by donnm45
Recommend Dealer
Yes
Employees Worked With
Johnathan
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Feb 11, 2026 -

Vision Nissan Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 08, 2026

If I could give zero stars I would. The lack of communication and professionalism that they used during our vehicle repair fuels this rating. Not to mention they couldn't tell us what w More

by kaitgillen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Jenkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2026 -

Vision Nissan Canandaigua responded

We value and appreciate your business, Kait. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

February 07, 2026

Got NYSI ON MY KICKS FAST SERVICE Took less time than l expected have always had good service there at Nissan Canandaigua More

by NONE22
Recommend Dealer
Yes
Employees Worked With
A woman working at service desk
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Feb 10, 2026 -

Vision Nissan Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 06, 2026

Chase was very attentive and knowledgeable about the product Process was very organized I felt good about my purchase More

by CATHYBOYLAN0
Recommend Dealer
Yes
Employees Worked With
Chase mushers
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Feb 06, 2026 -

Vision Nissan Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 05, 2026

Did all he could do to make the deal No Like I said he did more than other dealers More

by 100449WAL
Recommend Dealer
Yes
Employees Worked With
Sales manager Kyle
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Feb 05, 2026 -

Vision Nissan Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 05, 2026

Very pleased with our vision service department, had parts in stock and found a way to service our vehicle the same day More

by RGSRBWHITLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathon Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2026 -

Vision Nissan Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

January 31, 2026

The work was explained throughly and completed quickly. No I will schedule early appointments in the future. More

by Lynnelly88
Recommend Dealer
Yes
Employees Worked With
Jonathan - maybe. Young man at the first desk inside the overhead door.
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Feb 03, 2026 -

Vision Nissan Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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