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Vision Nissan Canandaigua - Service Center

Canandaigua, NY

4.7
480 Reviews

480 Reviews of Vision Nissan Canandaigua - Service Center

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July 22, 2025

I stopped by when I was driving in the area and all my dash lights went on. They were very accommodating and worked quickly to figure out the issue, fix it, and get me on my way. Great service! More

by CASEJENNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Jul 22, 2025 -

Vision Nissan Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 22, 2025

I am very satisfied with the work and there was minimal wait time to completion. More

by FREDDIEM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2025 -

Vision Nissan Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 20, 2025

Great Service, Excellent and Speedy Technicians! ! Definitely worth the drive over and would recommend them. More

by cbedell74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2025 -

Vision Nissan Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 20, 2025

Great service and friendly people who care Tiaonna Gray was very nice and caring. She was very personable and it made me feel like a person not just a service sale. More

by DYLANPAWLIKOWSKI
Recommend Dealer
Yes
Employees Worked With
Tiaonna Gray
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Jul 22, 2025 -

Vision Nissan Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 20, 2025

He's a very good experienceIt's a very good experience. I'll definitely go back. More

by ERNEST.PANTANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2025 -

Vision Nissan Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 19, 2025

Jonathan the service desk is phenomenal! The gentleman who ordered my parts ahead of time so I could have my AC completed in the same day went above and beyond. Thank you to the mechanics fo More

by ILENEHECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan, the guy who ordered my parts
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Jul 22, 2025 -

Vision Nissan Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 18, 2025

They were able to get me in quickly. Very quick service. Nice clean waiting area More

by ashley92
Recommend Dealer
Yes
Employees Worked With
Tioanna
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Jul 22, 2025 -

Vision Nissan Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 18, 2025

They take you in time. All staff is friendly and accommodating and mechanics seem to be knowledgeable and are helpful and will answer any questions. More

by Judyrapini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2025 -

Vision Nissan Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 17, 2025

Jonathan was extremely responsive to my vehicle's issues. He went out of his way to make the service experience easy and efficient. His communication was amazing and he made sure my car was serviced properly More

by Lstryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan from seevice
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Jul 22, 2025 -

Vision Nissan Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 15, 2025

Not enough tech’s on Saturday. Could not do a nys inspection. Was not told until I got to you service departy More

by KJOHNSON025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Yeskey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Newell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Jenkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2025 -

Vision Nissan Canandaigua responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYCN@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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