Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Vision Nissan Canandaigua - Service Center

Canandaigua, NY

4.7
441 Reviews

441 Reviews of Vision Nissan Canandaigua - Service Center

Sort by
October 29, 2024

John was AWESOME AND SO WAS TECH they were on top of things and told me everything and what they were doing More

by AHARTER5960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Yeskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Poquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jed Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 29, 2024

I’m supposed to have free oil changes, was not told it had changed beforehand More

by vupdike3
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Jenkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 25, 2024

Everyone was kind and considerate on a job well done. Wait time was minimal and I was in and out in no time when I picked up my vehicle. More

by Drew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 25, 2024

Excuses, excuses, excuses. They do not return calls left on the answering machine and blamed Vision's new phone system for why they didn't call us More

by dstreet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Jenkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
Report | Print
October 25, 2024

Excellent staff they went above and beyond to make the deal very friendly and took their time to see that I got what I wanted. More

by stevemakela55
Recommend Dealer
Yes
Employees Worked With
Josh and Ed
Report | Print
October 25, 2024

Very quick service,as I drove in without an appointment and I was out within 30 minutes, very friendly too More

by KHANES51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 24, 2024

I bought a car from this dealership with less than 25k miles on it in March of this year, but I was really disappointed that I just had to pay for a new battery. I chose to finance a newer vehicle (2021) More

by michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Vision Nissan Canandaigua responded

Michelle. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYCN@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 24, 2024

Always helpful and honedt@ luv these guys,! I know I can count on them to tell me the truth and not oversell More

by KATEFERGUSONSCHMIDL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Vision Nissan Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 23, 2024

Had concerns that were not looked at. Video I received said I had no concerns. No true More

by JCORINO61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Jenkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Vision Nissan Canandaigua responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYCN@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 19, 2024

Very helpful with the warranty issue and in sign and finding out if the part was covered More

by giantsandmets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan and the tech that checked it out
Report | Print
Oct 23, 2024 -

Vision Nissan Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

1
...
10
11
12
...
45