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Vision Nissan Canandaigua - Service Center

Canandaigua, NY

4.7
483 Reviews

483 Reviews of Vision Nissan Canandaigua - Service Center

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July 18, 2025

They take you in time. All staff is friendly and accommodating and mechanics seem to be knowledgeable and are helpful and will answer any questions. More

by Judyrapini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Vision Nissan Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 17, 2025

Jonathan was extremely responsive to my vehicle's issues. He went out of his way to make the service experience easy and efficient. His communication was amazing and he made sure my car was serviced properly More

by Lstryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan from seevice
Jul 22, 2025 -

Vision Nissan Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 15, 2025

Not enough tech’s on Saturday. Could not do a nys inspection. Was not told until I got to you service departy More

by KJOHNSON025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Yeskey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Newell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Jenkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Vision Nissan Canandaigua responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYCN@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 14, 2025

Easy to make appointment and overall good service. The work was solid and happy with results. More

by CZBRINZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Vision Nissan Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 13, 2025

When I made the appointment using the phone number on the postcard I assumed I spoke to the staff in Canandaigua. When I got there for the appointment the recommendations from the phone conversation and Can More

by Not interested
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Jenkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Vision Nissan Canandaigua responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYCN@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 07, 2025

I went there to get the car inspected for NYS and ended up walking out with a brand new Nissan Kicks while I was waiting for the inspection. Certainly didn’t expect to have that happen, but everyone so nic More

by RALPHBLUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle and Mathew sales dept
Jul 16, 2025 -

Vision Nissan Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 03, 2025

Jonathan was great! He communicated with me routinely with updates on my vehicle. He advocated for me with the warranty company. Thank you Jonathan More

by CARRIE.SONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Vision Nissan Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 30, 2025

The service department is very timely, kind and considerate. They're also thorough and have a prioritized approach to repair and maintenance actions. More

by DSMITHBRIGHTLIFE
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All Service Related People
Jul 16, 2025 -

Vision Nissan Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 27, 2025

It was a great experience. The mechanic identified my situation quickly, showed me the situation and they took care of it fast and efficiently. More

by CHRIS.BJORLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with none of these individuals
Jul 16, 2025 -

Vision Nissan Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 24, 2025

Very fast and helpful service Staff was very friendly and attentive Will definitely bring my vehicle back when I need service in the future More

by CORC1919
Recommend Dealer
Yes
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