Back

Vision Nissan Canandaigua - Service Center

Canandaigua, NY

4.7
512 Reviews

512 Reviews of Vision Nissan Canandaigua - Service Center

Sort by
August 04, 2025

Devon was AMAZING! He made my transfer from a different dealership so smooth. He worked with me every step of the way and explained every process. More

by KIERANGRACEKROPIDLOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
Aug 05, 2025 -

Vision Nissan Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 03, 2025

Very happy with the service here. They always do a full review to make sure my vehicle is in good working order and alert me with notice of things that will have to be done More

by SHONASI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Vision Nissan Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 03, 2025

I encountered a time and tire problem at same time. Front tire leaking and stem broke trying to check rear tires making it unsafe to drive. Tiana & crew was able to replace all4 tire stem. Repair leaks More

by GBALL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Vision Nissan Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 02, 2025

Visions Canandaigua is always on time with there service and I like when they accept my short notice appointments. More

by ROQUON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Vision Nissan Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 01, 2025

The reason I gave one star was because there wasn’t a spot for zero. I am being kind if I were to give a zero to this dealership for their service. I was supposed to have a trailer hitch installed. I gav More

by RDERUYTER1
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Jenkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Vision Nissan Canandaigua responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYCN@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 31, 2025

Service was handled beautifully well! They took care of my truck right away and informed me of all work done. More

by luxellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Vision Nissan Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 28, 2025

The mechanic was very nice and explained ever to me. Didn’t have to wait to long for car to be done More

by HEATON788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jul 29, 2025 -

Vision Nissan Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 27, 2025

Pleasant and professional staff. Prompt service. Clean waiting room and restroom. Be nice to have decaf coffee. More

by jabeecher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Vision Nissan Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 27, 2025

Staff seemed pleasant and took great care to explain every detail about the service. Thank you all so much. More

by MICHAELPEALO
Recommend Dealer
Yes
Jul 29, 2025 -

Vision Nissan Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 25, 2025

I have been extremely satisfied bringing our cars to Vision Nissan for service. They have an incredibly knowledable team. My sincere thanks to Jonathan and Ted for taking care of us over the years. More

by mn.newyork@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Yeskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Poquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jed Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Vision Nissan Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!