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Bob Johnson Nissan - Service Center

Rochester, NY

4.5
623 Reviews

623 Reviews of Bob Johnson Nissan - Service Center

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December 29, 2023

Great service from Adam in the Service Department! I have an unusual issue with my Lojack and Adam was able to diagnose it while I was on the phone with him and set my mind at ease. He answered my m More

by Donna Catracchia
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Service Department
Report | Print
December 07, 2023

I lost my warranty cause they supported sold out Car broke at 25000. Miles They were rude and I was never informed of this buy out I will never recommend them ever again as I have sent many people the More

by pba8205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Clay, Vince Cardone, Adam Jean
Report | Print
Dec 07, 2023 -

Vision Nissan Greece responded

"Pba8205" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 10, 2023

This company does a nice job. You won't go wrong here ! In fact, you will probably come back again. More

by dkomm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Clay
Report | Print
Nov 10, 2023 -

Vision Nissan Greece responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 09, 2023

I had a great experience taking my car in for routine maintenance. Everyone is always so friendly and helpful, and I was in and out! More

by VICTORIA_CLARK101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Clay
Report | Print
November 09, 2023

I like this company, they are quick and knowledgeable. Very friendly. Welcoming. I enjoy going here. More

by hanburgess98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department, Ryan in sales.
Report | Print
Nov 09, 2023 -

Vision Nissan Greece responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 08, 2023

First time at this dealership, long time customer of Adam Jean. Always top notch attention from Adam. More

by MICHAELMATTIA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
Report | Print
Nov 08, 2023 -

Vision Nissan Greece responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 08, 2023

Friendly The employees helped cut apart our replacement key fob batterie package and replaced both our fobs' batteries. More

by NROSEBUD1
Recommend Dealer
Yes
Report | Print
Nov 08, 2023 -

Vision Nissan Greece responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 07, 2023

Adam is the best! ! he was patient he listen to what I had to say, and did not treat me with anything but respect. I will be honest I was very nervous to work with visi More

by dawnbdowd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Nov 07, 2023 -

Vision Nissan Greece responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 07, 2023

Poorly trained and lacking basic skills (mounted my 4 tires inside-out !!) even though the mgr. made my cost compensatory More

by Pops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Clay
Report | Print
Nov 07, 2023 -

Vision Nissan Greece responded

"Pops" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 02, 2023

Dealership was fine. Just dropped car off, didn’t wait. They did call when car was all set More

by LYNDSEY.RIZZOTTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Clay
Report | Print
Nov 02, 2023 -

Vision Nissan Greece responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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