Vista Ford Lincoln of Woodland Hills

Purchased New Car Service Contract Not as Promised I brought in my Ford Focus RS for it's 3rd Fully Synthetic Oil change (I have it changed about every 5,000 miles. This time the car was running rough I brought in my Ford Focus RS for it's 3rd Fully Synthetic Oil change (I have it changed about every 5,000 miles. This time the car was running rough and the air filter looked very dirty and asked to have it changed. Now, when I bought the Service Contract I was informed by the Finance Representative that the ONLY item I would ever need to pay for were tires: windshield wipers, brakes and even the clutch were covered for 100,000 miles. So when I picked up my car, it was running smothly, but I was informed that I had to pay for the air filter; that it could not be changed until my RS reached over 20,000 miles. Well, it certainly needed changing, but still insisted that it was Ford's policy to change the air filter ONLY as scheduled, not when the air filter needed changing. So after a half hour of VERY frustrating conversations with the original salesman and the Finance Rep, was this finally resolved. But what is extremely disturbing is that Ford doesn't seem concerned about the actual needs and condition of my Ford Focus RS, but rather penny pinching. When I purchased my RS, I was satisfied that Ford would take care of my car to keep it in top-running condition, I do my part to bring my RS in for service, I'm not sure that Ford will do their part as promised to me! The Service Write-up Coordinator was very nice, but couldn't go against Ford's Policy! The Service Manager did not talk to me, but was aware of the problem. More

15,000 mile service Ford Escape I am always happy with the service department. All of the techs are polite and listen to any concerns I might have. My appointment was at 8:39, I was I am always happy with the service department. All of the techs are polite and listen to any concerns I might have. My appointment was at 8:39, I was seen at 8:30 and out by 9:30. More

5 Stars Excellent , professional, knowledgeable service center. Thank you for always being able to complete my service in a timely manner. Very happy and grat Excellent , professional, knowledgeable service center. Thank you for always being able to complete my service in a timely manner. Very happy and grateful I bought a new Lincoln from Vista. More

Great service Service was great, the day before Thanksgiving day. Kept me informed, quick repair, and friendly. Would happily return the next time service is neede Service was great, the day before Thanksgiving day. Kept me informed, quick repair, and friendly. Would happily return the next time service is needed. No complaints. More

I just got the perfect truck at the perfect price I have been driving Ford trucks for 5 years. When my latest xx150 hit 270,000 miles I thought it was time to start looking around. I would not even I have been driving Ford trucks for 5 years. When my latest xx150 hit 270,000 miles I thought it was time to start looking around. I would not even conciser any other truck than the xx150. I'm a nature photographer and xx150s always get me to the shot I'm after. The trucks are dependable, tough as xxxx and built to last. Ford service centers across the country are plentiful, honest and always helpful . I just bought a brand new 2017 xx150. I spent less than I expected to spend and got a vehicle so loaded with cool stuff that it will take me years to figure it all out!! The staff is there for me from start to finish. I know I have friends at Vista Ford. More

New vehicle lease The reason I keep coming back is two words Chris Sweeney. This individual always knows who I am when I step unto the dealership floor. The other per The reason I keep coming back is two words Chris Sweeney. This individual always knows who I am when I step unto the dealership floor. The other person I give kudos to is Steve Paul a real sales professional. Why should I bother to go elsewhere. More

Efficient I'm on my 5th ford SUV. Greg is my favorite rep. He is very empathetic and professional. Jack is a good guy too. I've never been disappointed with V I'm on my 5th ford SUV. Greg is my favorite rep. He is very empathetic and professional. Jack is a good guy too. I've never been disappointed with Vista Woodland Hills service center. Thank you More

Great Service and Staff The wonderful service department at Vista Ford Woodland Hills is why my vehicles last for so many miles - over almost 220,000 miles on my 2007 Edge be The wonderful service department at Vista Ford Woodland Hills is why my vehicles last for so many miles - over almost 220,000 miles on my 2007 Edge before I decided to trade her in on a newer model last year. And why I continue to return to this wonderful dealership (4 vehicles so far). More

Service and Integrity A leading contender for the eighth wonder of the world is the mystery surrounding why auto dealerships cannot universally embrace the basic concept of A leading contender for the eighth wonder of the world is the mystery surrounding why auto dealerships cannot universally embrace the basic concept of service and integrity. The good news is a few have, and Vista Ford is a standout in that regard. During a recent car-buying experience, we were fortunate enough, almost by chance, to encounter the good people at Vista Ford including Senior Salesperson Mike Soboti, Sales Manager Aaron Johnson, and Finance Manager Chris Notti. The lowest common denominator in any transaction is both parties should enjoy a sense of fairness and equity. While Vista retains the valued trappings of a traditional dealership, like an immaculate showroom, well-spoken and properly attired salespeople, smiling faces everywhere - including a photo of the founder near the entrance; they also evidence understanding of that common denominator by embracing the realities of the internet world in their pricing and deal-making. On a more intuitive level, you get the sense they really do care, and really do honestly believe in the value of treating their customers fairly and with mutual respect. We completed the purchase of our vehicle a few days ago. On reflection, it truly was one of the better experiences we've had in the car buying process and would strongly suggest anyone consider buying a new vehicle to include Vista at the top of your places to visit. Based on our own experience, would also suggest you request the lineup of Mike, Aaron and Chris, to whom we are grateful for their Service and Integrity. More

Vista Ford The people at Vista are friendly and knowledgeable. They know their product and are proud to share their information. All of my questions were answere The people at Vista are friendly and knowledgeable. They know their product and are proud to share their information. All of my questions were answered swiftly and well. I feel we will enjoy our purchase and the people at that dealership. More