Viti Volvo Cars Tiverton
Tiverton, RI
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Emergency repair You simply cannot do better if you are in the area of service, no matter what your business! Greg Flynn went so far and beyond, I cannot say enough. You simply cannot do better if you are in the area of service, no matter what your business! Greg Flynn went so far and beyond, I cannot say enough. My car died on the side of the road, 2 1/2 hours from my home. After AAA towed me and my car to the Viti Volvo dealership, Greg took over and made what could have been a disastrous situation into one I will remember happily. Within five minutes of arriving, Greg was on the phone looking for a hotel for me to stay in and then when that proved to be rather expensive, a rental car for me to drive to a relatives house an hour away. With all that failing, due to graduation weekend in Newport area, he made a call to a sister dealership who were able to find me a loaner, free of charge! My car was ready by the end of the next day. Kudos to Greg and his staff of technicians for the best service experience I have ever had! Wish I lived nearby! More
110k checkup Greg was enthusiastic to help get our XC back on the road. With a state inspection that found that the front brakes had to have a total rebuild, repa Greg was enthusiastic to help get our XC back on the road. With a state inspection that found that the front brakes had to have a total rebuild, repaired gas flap spring, replaced timing belt (10 years) and waiter pump (recommended), along with an oil change and filter. Viti gave us a new XC as a loner, nice touch, liked the new car. Our car was very clean and vacuumed, appreciated that. More
Great experience 20 plus years of buying cars and first time that the dealership and salesman, Chris, took time and effort to assemble a binder (including photo of the 20 plus years of buying cars and first time that the dealership and salesman, Chris, took time and effort to assemble a binder (including photo of the car we bought on cover) just of our car with all relevant information and quick tips. More
Five star service! Super service! Very customer friendly experience hours. So enjoyable, I literally look forward to bringing my car in for service! Greg Flynn always Super service! Very customer friendly experience hours. So enjoyable, I literally look forward to bringing my car in for service! Greg Flynn always very personable and accommodating More
Outstanding Service I have used this dealership for many years. their service is outstanding, and Greg Flynn is an incredible asset to this organization. Highly recomme I have used this dealership for many years. their service is outstanding, and Greg Flynn is an incredible asset to this organization. Highly recommend Viti. More
Nothing but Great Service!!! I have been using Viti Volvo to service my S60 sedan for about a yea.. Their service and professionalism has been nothing short of superb. In particul I have been using Viti Volvo to service my S60 sedan for about a yea.. Their service and professionalism has been nothing short of superb. In particular, Peter Brown is as good as they come in terms of accommodation and meeting the customer's requirements. I cannot see myself using any other Volvo dealer for servicing my vehicles. That says a lot given that I have been driving nothing but Volvos for the last 17 years. More
Wonderful buying experience! My husband and I recently purchased a vehicle from this dealership. We were coming from Alabama to view the vehicle and make the purchase. Our salesma My husband and I recently purchased a vehicle from this dealership. We were coming from Alabama to view the vehicle and make the purchase. Our salesman, Rick Tarantino, was very helpful and accommodating to our out of state situation. We also had the pleasure of working with Debra Gleavey who worked out our financing. Turns out the only day we could come in was also her day off. Instead of passing us over to someone else, she came in anyway just to insure everything was handled as we had discussed over the phone. We appreciated the extra mile on her part as well as Rick to make our new car dream come true! It was also a pleasure being able to meet them in person. Thank you so much to this team! We love our car and our buying experience with this dealership! More
Agreed Trade-in changed last Moment Noticed the one review for Viti Volvo, having a similar problem. I didn't quite get to closing the deal, but I was near to it. Unfortunately, the ve Noticed the one review for Viti Volvo, having a similar problem. I didn't quite get to closing the deal, but I was near to it. Unfortunately, the verbal agreed upon quote for my trade-in was being changed last moment. I took a walk, immediately called Steingold to purchase a car there site unseen within 5 minutes of being vamboozled at Viti. More
A dishonest dealership. I attempted to purchase a new Volvo XC70 T5 platinum wagon from this dealership. We agreed on a price. I had the money prepared to pay them and had th I attempted to purchase a new Volvo XC70 T5 platinum wagon from this dealership. We agreed on a price. I had the money prepared to pay them and had the car insured with my insurance company. When I received instructions for the closing, the "business manager" send me an email - there was the number that we had agreed on as "agreed price" and another number that was higher and described as what I owed them. I asked what that number was and she said it was another fee that we had not discussed nor negotiated. When I discussed this matter with the general sales manager, he did not apologize nor remove the added fee. I explained that when a number is "agreed," it means just that. After catching him and his dealership in the lie and the deceit, he said he didn't want to sell me the car. I was "fired" as a potential customer. If you have principles, and believe that people should be honest and conduct business honestly, you will avoid this dealership at all cost. They are not people with whom to do business. More