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Viti Volvo Cars Tiverton
Tiverton, RI
77 Reviews
Viti was founded in 1974 by Mr. Nick Viti with one mission: to offer his clients the absolute best customer experience when purchasing or servicing a vehicle. More than 40 years and a new franchise later, Viti has evolved into the benchmark when it comes to customer service.
From the moment you pick up the phone or step in the door, you can count on our entire team of dedicated professionals to provide you with outstanding service. Part of what makes us different is our ability to meet your transportation needs not just when you purchase your vehicle, but for the entire duration of your ownership. Whether you're just looking for wiper blades, need an oil change or find yourself once again in the market to purchase a new or used Volvo, we are here to help. We will continually strive to satisfy your needs by exceeding your expectations.
Viti is most famous for the "Viti Advantage," which is offered to all Volvo owners. We feel all of our customers deserve the best treatment when servicing their vehicles, so whether you are driving a brand new Volvo or are still in love with the one that has been serving your family for years, you can look forward to being pampered with the services that come with the Viti Advantage.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 77 reviews
May 14, 2017
Five star service! Super service! Very customer friendly experience hours. So enjoyable, I literally look forward to bringing my car in for service! Greg Flynn always Super service! Very customer friendly experience hours. So enjoyable, I literally look forward to bringing my car in for service! Greg Flynn always very personable and accommodating More
by Macmo
Employees Worked With
May 14, 2017
Great experience 20 plus years of buying cars and first time that the dealership and salesman, Chris, took time and effort to assemble a binder (including photo of the 20 plus years of buying cars and first time that the dealership and salesman, Chris, took time and effort to assemble a binder (including photo of the car we bought on cover) just of our car with all relevant information and quick tips. More
by Alex
Employees Worked With
Chris Dutra
May 10, 2017
Nothing but Great Service!!! I have been using Viti Volvo to service my S60 sedan for about a yea.. Their service and professionalism has been nothing short of superb. In particul I have been using Viti Volvo to service my S60 sedan for about a yea.. Their service and professionalism has been nothing short of superb. In particular, Peter Brown is as good as they come in terms of accommodation and meeting the customer's requirements. I cannot see myself using any other Volvo dealer for servicing my vehicles. That says a lot given that I have been driving nothing but Volvos for the last 17 years. More
by 849049
Employees Worked With
Peter Brown
May 10, 2017
Outstanding Service I have used this dealership for many years. their service is outstanding, and Greg Flynn is an incredible asset to this organization. Highly recomme I have used this dealership for many years. their service is outstanding, and Greg Flynn is an incredible asset to this organization. Highly recommend Viti. More
by lm55
Employees Worked With
Greg Flynn
May 05, 2017
Wonderful buying experience! My husband and I recently purchased a vehicle from this dealership. We were coming from Alabama to view the vehicle and make the purchase. Our salesma My husband and I recently purchased a vehicle from this dealership. We were coming from Alabama to view the vehicle and make the purchase. Our salesman, Rick Tarantino, was very helpful and accommodating to our out of state situation. We also had the pleasure of working with Debra Gleavey who worked out our financing. Turns out the only day we could come in was also her day off. Instead of passing us over to someone else, she came in anyway just to insure everything was handled as we had discussed over the phone. We appreciated the extra mile on her part as well as Rick to make our new car dream come true! It was also a pleasure being able to meet them in person. Thank you so much to this team! We love our car and our buying experience with this dealership! More
by SkyDefazio
Employees Worked With
Rick Tarantino, Debra Gleavey
March 16, 2017
Agreed Trade-in changed last Moment Noticed the one review for Viti Volvo, having a similar problem. I didn't quite get to closing the deal, but I was near to it. Unfortunately, the ve Noticed the one review for Viti Volvo, having a similar problem. I didn't quite get to closing the deal, but I was near to it. Unfortunately, the verbal agreed upon quote for my trade-in was being changed last moment. I took a walk, immediately called Steingold to purchase a car there site unseen within 5 minutes of being vamboozled at Viti. More
by awsm123
Employees Worked With
Marcus, and Steve from MB, covering for off-duty sales manager
October 15, 2016
A dishonest dealership. I attempted to purchase a new Volvo XC70 T5 platinum wagon from this dealership. We agreed on a price. I had the money prepared to pay them and had th I attempted to purchase a new Volvo XC70 T5 platinum wagon from this dealership. We agreed on a price. I had the money prepared to pay them and had the car insured with my insurance company. When I received instructions for the closing, the "business manager" send me an email - there was the number that we had agreed on as "agreed price" and another number that was higher and described as what I owed them. I asked what that number was and she said it was another fee that we had not discussed nor negotiated. When I discussed this matter with the general sales manager, he did not apologize nor remove the added fee. I explained that when a number is "agreed," it means just that. After catching him and his dealership in the lie and the deceit, he said he didn't want to sell me the car. I was "fired" as a potential customer. If you have principles, and believe that people should be honest and conduct business honestly, you will avoid this dealership at all cost. They are not people with whom to do business. More
by carbuyer
Employees Worked With
Scott Keery, Chris Dutra
