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Viva Chevrolet

El Paso, TX

Overview
Reviews
4.2
148 Reviews
Call Dealership (915) 834-6800

5915 Montana Ave.

El Paso, TX

79925

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Showing 148 reviews

November 18, 2024

Excellent service done by the service dept. Kept me updated on my vehicle and answered any questions I had. More

by koralinda84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept- Edward and Christian
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Nov 19, 2024 -

Viva Chevrolet responded

Thank you so much, Koralinda84, for your fantastic review! We're thrilled to hear that our service team provided excellent care and kept you well-informed throughout the process. Your satisfaction means everything to us, and we’re always here to answer any questions you might have. We look forward to serving you again in the future! 🚗✨

November 16, 2024

I came in for an appointment for which I was told that my oil change and recall on my radio would be handled. I was there for 5 hours. The next day I received two emails. One saying my radio still needed to More

by DEMETRIUSSTRIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Portillo
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November 13, 2024

Speedy and efficient. Chris Arvizu kept me updated on my service progress and was easy to talk to. More

by SHAUNA PARRAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Arvizu
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Nov 14, 2024 -

Viva Chevrolet responded

Hi Shauna, Thank you so much for your 5-star review! We're thrilled to hear that you had a speedy and efficient experience at Viva Chevrolet. Chris Arvizu is definitely an asset to our team, and we're glad he was able to keep you updated and make the process smooth. Your feedback means a lot to us, and we look forward to serving you again in the future. If you need anything else, don’t hesitate to reach out! Best regards, The Viva Chevrolet Team

November 12, 2024

Very happy with sales rep, on customer service and knowledgeable and would recommend to family and friends More

by Fergusonshms
Recommend Dealer
Yes
Employees Worked With
Miguel Estrada
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Nov 13, 2024 -

Viva Chevrolet responded

Hi Fergusonshms, Thank you for the wonderful 5-star review! We're so glad to hear that you were happy with the service and knowledge of our sales rep. Your recommendation means a lot to us, and we truly appreciate you sharing your experience. If you ever need anything in the future, don't hesitate to reach out! Thanks again, Viva Chevrolet Team

November 12, 2024

Easiest transactions I've ever experienced. Very happy with the overall experience. Mauricio was great. More

by saucedofamily2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio Bugarin
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Nov 13, 2024 -

Viva Chevrolet responded

Hi saucedofamily2012, Thank you so much for your amazing 5-star review! We're thrilled to hear that your transaction was the easiest you've ever experienced, and we're glad Mauricio could make your experience even better. If you ever need anything in the future, don't hesitate to reach out. We're always here to help! Thanks again, Viva Chevrolet Team

November 11, 2024

Great work i took my traverse to get serviced and they went above and beyond. Thank you christian arvizu More

by ROBERTOTLAPANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian arvizu
Print
Nov 13, 2024 -

Viva Chevrolet responded

Hi Roberto, Thank you so much for your 5-star review! We're thrilled to hear that Christian Arvizu and the team went above and beyond to service your Traverse. Your kind words mean a lot to us, and we're glad you had a great experience. If you need anything else in the future, don't hesitate to reach out! Thanks again, Viva Chevrolet

November 08, 2024

Both sales rep,help me a lot to get the car that my wife wants,thank you guys More

by oscartarget
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Robles, Osvaldo Olivas
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November 04, 2024

The service department is doing a great job. They take care of my needs in a timely manner. More

by JERRYDOM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Robles
Print
Nov 05, 2024 -

Viva Chevrolet responded

Hi Jerry, Thank you so much for your kind words! We're thrilled to hear that our service department has been meeting your expectations and taking care of your needs in a timely manner. We truly appreciate your trust in us and look forward to continuing to serve you. If you ever need anything in the future, don't hesitate to reach out! Best regards, Jose Jimenez BDC Manager

November 04, 2024

Great service. Only thing I was expecting and didn’t get is a car wash. More

by SANDRAAMADORDUFFEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall her name
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Nov 05, 2024 -

Viva Chevrolet responded

Hi Sandra, Thank you for your feedback! We're thrilled to hear you were happy with the service. We apologize for the misunderstanding regarding the car wash. We strive to meet our customers' expectations, and it looks like we missed the mark on that detail. Please feel free to reach out to us, and we’d be happy to arrange a complimentary car wash for you at your convenience. Thank you for bringing this to our attention! Best regards, Jose Jimenez BDC Manager jose_jimenez@vivaautogroup.com

November 03, 2024

Viva Chevy was amazing! Victor was an amazing help! Would definitely recommend coming here to buy a vehicle! More

by JONATHAN MOSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Aldarete, Pedro Quintana, Victor Lara, Emir Atayde
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Nov 04, 2024 -

Viva Chevrolet responded

Thank you so much for your kind words, Jonathan! We’re thrilled to hear that you had an amazing experience with Victor at Viva Chevy. Your recommendation means a lot to us! If you have any questions or need assistance in the future, don’t hesitate to reach out. Enjoy your new vehicle!

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