Viva Chevrolet
El Paso, TX
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Worse experience in the service department They couted a part from my tahoe 300.00 and the part is only 25.00 at most 275.00 for 5 minutes or less is ridiculous.... They couted a part from my tahoe 300.00 and the part is only 25.00 at most 275.00 for 5 minutes or less is ridiculous.... More
Review Great service all around ! Very satisfied! Very friendly staff and shuttle driver. Definitely recommend to everyone ! Felt taking care of in every asp Great service all around ! Very satisfied! Very friendly staff and shuttle driver. Definitely recommend to everyone ! Felt taking care of in every aspect ,great customer service ! More
Service department is a rip off. Went in for an oil change and I feel I got ripped off. There are coupons that could have been offered to me, but they weren't. I got charged over 70 Went in for an oil change and I feel I got ripped off. There are coupons that could have been offered to me, but they weren't. I got charged over 70 dollars for an oil change. As far as 5 points inspection, or whatever they call it, I seriously doubt it. I asked to have a loose cable dangling from the bottom of my truck looked at and put back where it belongs. All they did was place the cable over a piece of frame, by the time I got home it was dangling again. Lazy service department and not very thorough. It makes me wonder if they even rotated the tires, because when I got home I checked the pressure on them and they were all off. I would have been better off taking it to Pronto Lube, or Pep Boys, or a mom and pop shop on Alameda. More
What a car buying experience should be! From the moment ai drove inn to the lot I was treated like a valued customer! Stress free and enjoyable truck buying experience! Highly recommended! From the moment ai drove inn to the lot I was treated like a valued customer! Stress free and enjoyable truck buying experience! Highly recommended! More
Easy and professional The best service I have ever had..The employee was very helpful and kept me informed at all times on process and what was done to my vehicle The best service I have ever had..The employee was very helpful and kept me informed at all times on process and what was done to my vehicle More
Oil change Scheduled an appointment and I was in and out as promised. Hassle-free and had no problems. Stacey and co-workers are great to work with. Scheduled an appointment and I was in and out as promised. Hassle-free and had no problems. Stacey and co-workers are great to work with. More
Purchase car and and fix noise while driving car Very happy with service and did not take long to approved . When we took car to Paul Duran fixed problem and results very happy and favorable Very happy with service and did not take long to approved . When we took car to Paul Duran fixed problem and results very happy and favorable More
Great, Fast Experience Always a great experience dealing with Viva Chevrolet; their contact phone on the phone, in person, and a review of the details of your visit via text Always a great experience dealing with Viva Chevrolet; their contact phone on the phone, in person, and a review of the details of your visit via text and email is really helpful. All employees are courteous and knowledgeable. More
Oil change not good Went to have my oil change. Had a coupon that the manager wiod not honor. Which they have in th past for the last three oil change and on top of that Went to have my oil change. Had a coupon that the manager wiod not honor. Which they have in th past for the last three oil change and on top of that they made me wait longer cause they said they were wash my car. They never washed the car. Told Manger could care less. More
Good experience, no pressure I didn't come in to purchase a vehicle, I came in for an oil change and ran into my previous sales person Nathan. I discussed the need for more room b I didn't come in to purchase a vehicle, I came in for an oil change and ran into my previous sales person Nathan. I discussed the need for more room because, I now have 2 grand children to transport. The old process was painless. More