The Sales department did a good job at working around my budget and getting me an affordable car. It is about $85 more than what I was wanting to pay but all things considered that isn't too bad. The service department however was not good to me at all. Before I even bought the car, it had a broken tail light and they said they would fix it. First time I came to them and asked them what was the status of it they said they didn't have it and would need to order the part and would call me when it came in. Two months later still no call so I go back to the dealership and they ordered the light bulb and not the actual part that was broken. From there they said that they would order the right part but that I would have to pay for it but that they would send me a check to pay for it. Months later and I didn't get a phone call, no check, and when I went back, again no part. Finally after having the car for almost a year it wasn't until I talked to Adrian Lopez that the issue FINALLY got fixed. Why did it take almost a year to get a part in that was broken BEFORE I even got a "new" car? if it was "new" why was it already broken and not repaired and why did I have to go through so much work to get it fixed? I'm the customer not the employee. It shouldn't be me that is doing all this work to get this fixed when it was the dealership who said they would fix this car if I bought it from them. If the dealership is expecting trust and loyalty from their costumers then they should give us a reason to have it. How can I trust this dealership if they say that they will fix a part and call me when it comes in and then never do either of those things? Why did I have to go TO the dealership several times within a year to get an issue fixed that should have been fixed in a few days from the purchase? I don't feel like you care about the customers the way you say you do. At least I feel like I can go to Adrian Lopez and he will get the problem fixed seeing as within a year he was the only one who finally did. So to him I say thank you.