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Viva Chevrolet

El Paso, TX

Overview
Reviews
4.3
143 Reviews
Call Dealership (915) 834-6800

5915 Montana Ave.

El Paso, TX

79925

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By Type

Showing 143 reviews

October 09, 2024

Didn’t have an appointment but Chris said no problem I was in and out! More

by JACQUESEGURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service
Report | Print
Oct 10, 2024 -

Viva Chevrolet responded

Dear Jacque, Thank you for your fantastic review! We're thrilled to hear that Chris was able to assist you promptly, even without an appointment. Providing excellent service is our top priority, and it’s great to know we could meet your needs efficiently. We appreciate your support and look forward to seeing you again soon! Best, Jose Jimenez

October 04, 2024

Excellent service. The customer service is was optimal and the sales and financial personnel was very helpful More

by zamorapvt1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Estrada, Osvaldo Olivas
Report | Print
Oct 07, 2024 -

Viva Chevrolet responded

Hi Zamorapvt1, Thanks for the awesome review! We're thrilled to hear that you had a great experience with our team. If you need anything in the future, don’t hesitate to reach out. We’re here to help! Best, Jose Jimenez Viva Chevy

September 30, 2024

My recent experience with Viva Chevrolet's Service Department was outstanding. I was impressed with the level of care and service given to me. More

by elchivo1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Tovar
Report | Print
Sep 30, 2024 -

Viva Chevrolet responded

Thank you so much for your wonderful feedback, elchivo1970! We’re thrilled to hear that your experience with our Service Department was outstanding. Providing top-notch care and service is our priority, and it’s great to know we met your expectations. If you need anything in the future, don’t hesitate to reach out. We appreciate your support! Best regards, Jose Jimenez

September 30, 2024

Servicio excelente de todo el personal que ahi trabaja sigan igual ayudando a todos los clientes que acuden por infomacion More

by VARELA.EDUARDO11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LUIS QUINTANA, Pedro Quintana, Raquel Canchola
Report | Print
Oct 01, 2024 -

Viva Chevrolet responded

¡Gracias por tu maravillosa reseña, Eduardo! Nos alegra saber que recibiste un excelente servicio de nuestro equipo. Seguiremos esforzándonos para ayudar a todos nuestros clientes con la misma dedicación. ¡Esperamos verte pronto! Atentamente, El equipo de Viva Chevrolet!

September 29, 2024

No complaints, great reliable and fast service. Service advisor Carolina Cereceres is very courteous and knowledgeable and is super helpful and answers all my concerns. More

by CALINDGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Cereceres
Report | Print
Sep 30, 2024 -

Viva Chevrolet responded

Thank you for your fantastic review, Calin! We’re delighted to hear you had a great experience with our team, especially with Carolina. Her courteous and knowledgeable service is exactly what we strive for. If you need anything else in the future, don’t hesitate to reach out. We appreciate your support! Best regards, Jose Jimenez

September 27, 2024

All my services have been great only thing that can be better is the wait time but it is understandable due to how much work they have. More

by NEZEPEDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Great service from Carolina from the maintenance office., Alexander Portillo, Antonio Robles, Daniel Portillo, Miguel Estrada, Raquel Canchola, Ruben Sigala, Victor Lara, Emir Atayde, Mauricio Bugarin, Osvaldo Olivas
Report | Print
Sep 27, 2024 -

Viva Chevrolet responded

Thank you for your kind words and for the 5-star rating! We’re glad to hear you’ve had great experiences with our services. We appreciate your understanding regarding wait times, and we’re continuously working to improve our efficiency. Your feedback is invaluable to us. Looking forward to seeing you again soon! Best regards, Jose Jimenez

September 27, 2024

Has had my truck for over 30 days provided me a rental CAR for only 10 days and refused to provide me any other vehicle. More

by Nfernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus Aldarete, Pedro Quintana, Alberto Estrada, Rafael Quinones
Report | Print
September 27, 2024

Really great experience they helped me find exactly what I was looking for within budget. Such a great sales team More

by caitlyncadena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Estrada
Report | Print
Sep 30, 2024 -

Viva Chevrolet responded

Thank you so much, Caitlyn! We’re thrilled to hear you had a great experience and found exactly what you were looking for within your budget. Our team works hard to provide the best service possible, and your feedback means a lot to us. If you need anything else in the future, don’t hesitate to reach out. Enjoy your purchase! 😊 Best regards Jose Jimenez

September 27, 2024

Every question I asked was answered in a timely manner and all services were done to satisfaction. More

by CAESARLOPEZ1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina
Report | Print
Sep 30, 2024 -

Viva Chevrolet responded

Thank you, Caesar! We’re so glad to hear that all your questions were answered promptly and that you were satisfied with our services. Your feedback is greatly appreciated! If you need anything else, feel free to reach out. We look forward to serving you again! Best regards, Jose Jimenez

September 26, 2024

Carolina in the service department has always been a pleasure to deal with. She ensures that we are notified about our vehicles while they are getting repaired. She is the reason why we keep taking our More

by KENNETH.BROOKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Cereceres
Report | Print
Sep 26, 2024 -

Viva Chevrolet responded

Thank you so much for your wonderful review, Kenneth! We're thrilled to hear that Carolina has made such a positive impact on your experience in our service department. We appreciate your loyalty to Viva and are always here to ensure your vehicles receive the best care. If you need anything else, don’t hesitate to reach out! Best Regards, Jose Jimenez

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