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Viva Chevrolet

El Paso, TX

Overview
Reviews
4.2
148 Reviews
Call Dealership (915) 834-6800

5915 Montana Ave.

El Paso, TX

79925

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By Type

Showing 148 reviews

October 14, 2024

Service very efficient with my time completely satisfied, will recommend to everyone thank you guys More

by RAYMONDRUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan services department
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Oct 15, 2024 -

Viva Chevrolet responded

Thank you so much for your kind words, Raymond! We're thrilled to hear that you had a positive experience with us. Your satisfaction means the world to us, and we truly appreciate your recommendation. If you need anything else, don’t hesitate to reach out!

October 12, 2024

You said I needed all these services but when I said check my history because I always take my car to viva Chevrolet. I didn't need half of them so if I hadn't said anything you would have ripped me off More

by RJCJWMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department one star
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Oct 12, 2024 -

Viva Chevrolet responded

Hello! Thank you for your feedback. I’m really sorry to hear about your experience and understand your frustration. Our goal is always to provide transparent and necessary services, and it sounds like we missed the mark this time. I appreciate you bringing this to our attention, and I hope you’ll consider giving us another chance in the future. If you have any further concerns, please don’t hesitate to reach out directly. Wishing you safe travels, Jose Jimenez BDC Manager jose_jimenez@vivaautogroup.com Viva Chevrolet

October 11, 2024

Very professional on his part. He explained everything that needed to be explained and took the time to be patient with me. More

by BUDDYSHADOW19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Lara
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Oct 12, 2024 -

Viva Chevrolet responded

Thank you so much for your kind words, Buddyshadow19! We're thrilled to hear that you had a positive experience. Our team strives to provide clear explanations and exceptional service, so it's wonderful to know that it made a difference for you. If you have any more questions or need assistance in the future, don’t hesitate to reach out!

October 10, 2024

Excellent customer service. Great service recommended., Repairs done without extra time waiting . Easy in and out experience. More

by LAZCANO.ADOLFO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Portillo
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Oct 10, 2024 -

Viva Chevrolet responded

Dear Adolfo, Thank you for the wonderful review! We’re thrilled to hear that you had an excellent experience with our customer service and that your repairs were completed efficiently. Providing a smooth and hassle-free process is what we strive for. We appreciate your recommendation and look forward to serving you again in the future! Best, Jose Jimenez

October 09, 2024

Super friendly, answered all questions. Comfortable waiting area. Will be back again in the future. More

by ROMMELMONTEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Print
Oct 10, 2024 -

Viva Chevrolet responded

Dear Rommel, Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our team and enjoyed our waiting area. It’s always our goal to provide friendly and informative service. We look forward to welcoming you back in the future! Best regards, Jose Jimenez

October 09, 2024

Didn’t have an appointment but Chris said no problem I was in and out! More

by JACQUESEGURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service
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Oct 10, 2024 -

Viva Chevrolet responded

Dear Jacque, Thank you for your fantastic review! We're thrilled to hear that Chris was able to assist you promptly, even without an appointment. Providing excellent service is our top priority, and it’s great to know we could meet your needs efficiently. We appreciate your support and look forward to seeing you again soon! Best, Jose Jimenez

October 04, 2024

Excellent service. The customer service is was optimal and the sales and financial personnel was very helpful More

by zamorapvt1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Estrada, Osvaldo Olivas
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Oct 07, 2024 -

Viva Chevrolet responded

Hi Zamorapvt1, Thanks for the awesome review! We're thrilled to hear that you had a great experience with our team. If you need anything in the future, don’t hesitate to reach out. We’re here to help! Best, Jose Jimenez Viva Chevy

September 30, 2024

Servicio excelente de todo el personal que ahi trabaja sigan igual ayudando a todos los clientes que acuden por infomacion More

by VARELA.EDUARDO11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LUIS QUINTANA, Pedro Quintana, Raquel Canchola
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Oct 01, 2024 -

Viva Chevrolet responded

¡Gracias por tu maravillosa reseña, Eduardo! Nos alegra saber que recibiste un excelente servicio de nuestro equipo. Seguiremos esforzándonos para ayudar a todos nuestros clientes con la misma dedicación. ¡Esperamos verte pronto! Atentamente, El equipo de Viva Chevrolet!

September 30, 2024

My recent experience with Viva Chevrolet's Service Department was outstanding. I was impressed with the level of care and service given to me. More

by elchivo1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Tovar
Print
Sep 30, 2024 -

Viva Chevrolet responded

Thank you so much for your wonderful feedback, elchivo1970! We’re thrilled to hear that your experience with our Service Department was outstanding. Providing top-notch care and service is our priority, and it’s great to know we met your expectations. If you need anything in the future, don’t hesitate to reach out. We appreciate your support! Best regards, Jose Jimenez

September 29, 2024

No complaints, great reliable and fast service. Service advisor Carolina Cereceres is very courteous and knowledgeable and is super helpful and answers all my concerns. More

by CALINDGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Cereceres
Print
Sep 30, 2024 -

Viva Chevrolet responded

Thank you for your fantastic review, Calin! We’re delighted to hear you had a great experience with our team, especially with Carolina. Her courteous and knowledgeable service is exactly what we strive for. If you need anything else in the future, don’t hesitate to reach out. We appreciate your support! Best regards, Jose Jimenez

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