Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Viva Chevrolet

El Paso, TX

Overview
Reviews
4.3
144 Reviews
Call Dealership (915) 834-6800

5915 Montana Ave.

El Paso, TX

79925

Directions

By Type

Showing 144 reviews

September 07, 2024

Excellent customer service, friendly employees. I was regularly updated, I will recommend viva to friends and family More

by Bencomo304
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Moreno
Report | Print
Sep 19, 2024 -

Viva Chevrolet responded

Hi Mr. Bencomo, Thank you so much for your wonderful review! We’re delighted to hear that you received excellent customer service and that our team kept you updated throughout your experience. Your recommendation means a lot to us! We look forward to serving you and your friends and family in the future. Best regards, Jose Jimenez

Sep 19, 2024 -

Viva Chevrolet responded

Hi Mr. Bencomo, Thank you so much for your wonderful review! We’re delighted to hear that you received excellent customer service and that our team kept you updated throughout your experience. Your recommendation means a lot to us! We look forward to serving you and your friends and family in the future. Best regards, Jose Jimenez

September 02, 2024

The dealer was very attentive and answered every single one of my questions. I spoke to him and immediately knew I would be making my purchase through Viva. I was extremely pleased with the vehicle purchas More

by rojascandida_73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Quintana, Daniel Portillo
Report | Print
Sep 19, 2024 -

Viva Chevrolet responded

Hi Candida, Thank you for the fantastic review! We’re thrilled to hear that Pedro and Daniel provided you with attentive service and that you felt confident in your purchase. Your satisfaction means a lot to us! If you have any more questions or need assistance in the future, don’t hesitate to reach out. Enjoy your new vehicle! Best, Jose Jimenez

August 30, 2024

Christian my service advisor is the best. He’s quick and efficient. He values my time. I love how easy pick up and drop off is. More

by DR.SAENZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Report | Print
Sep 19, 2024 -

Viva Chevrolet responded

Hi Dr. Saenz, Thank you for the wonderful review! We’re so glad to hear that Christian has provided you with quick and efficient service. We truly value your time and are happy that you appreciate the ease of our pick-up and drop-off process. If there’s anything else we can do for you, please let us know! Best regards, Jose Jimenez

August 28, 2024

Very unprofessional staff and lies I regret ever going there that's all I have say More

by martino81762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JANCE AND USED CAR MANGER
Report | Print
August 28, 2024

Miguel Garcia was excellent sales men he went beyond expectations over the top very well . More

by jgonzo95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Quintana, Miguel Garcia
Report | Print
July 18, 2024

No cameras no proof in the service department. Check your vehicle before leaving they won’t take responsibility for crashing your car. More

by Lilymarshow1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Report | Print
Jul 18, 2024 -

Viva Chevrolet responded

We appreciate your feedback and are genuinely sorry to hear about your experience. Ensuring the safety and satisfaction of our customers is of utmost importance to us. We take all concerns seriously and will review our processes to prevent such incidents in the future. If you would like to provide more details or have any further comments, please feel free to email us at jose_jimenez@vivaautogroup.com and we will ensure your feedback reaches the appropriate department.

November 02, 2023

My Daughter is stationed at fort bliss in El Paso. Her Chevy trax engine light came on and I told her to take the car to a Chevy dealer to have it checked. She make an appointment at this dealership. More

by jtisdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Who knows
Report | Print
July 24, 2023

False Advertising, Jacked price after I arrived at dealership. Continues in your advertising. Cheaters, you are complisant. More

by Pissed
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Managment
Report | Print
July 11, 2023

Great customer service and extremely professional, very satisfied customer. I purchase 2 brand new vehicles and extremely pleased of the decision I made of going to Viva Chevrolet. More

by Richard Loera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Everyone
Report | Print
December 30, 2022

Dealership Financial department screw me over big time. They took advantage of me because I was naïve. My credit and savings are destroyed. They fill me up with lies, now I’m paying the price. I will conti More

by O.santos4
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Financial Office
Report | Print
1
...
7
8
9
...
15