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Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces
Las Cruces, NM
328 Reviews
Your Source for New Ram, FIAT and Dodge Models, Used Cars, Service and Genuine RAM and Dodge Parts near El Paso
At Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces we don't just sell new Ram, Dodge & FIAT models such as the Ram 1500, 2500, 3500, Dodge Dart, Challenger or FIAT 500...We don't just offer a fantastic selection of used cars... And we certainly don't just offer high-caliber Ram, Dodge and FIAT service. Rather, at Lithia Dodge Ram FIAT of Las Cruces, we take the time to get to know each and every driver we meet. It doesn't matter where you're from; we get to know your driving style, needs, desires and maintenance habits.
For people looking to buy a car, this means an amiable, pressure-free environment. Rather than push cars, Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces suggests the ones that will best meet your lifestyle and budget. We help make sure you stay on track with ongoing service for your vehicle so you can get every last mile paid for. Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces even has drivers' backs covered in the event of an accident, thanks to our state-of-the-art Ram, Dodge and FIAT parts center and expert staff who are continuously training on the latest repairs and tools of the trade.
To learn more about how Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces, serving Las Cruces, El Paso, TX, Silver City, Deming, and Alamogordo, NM, please contact us. Or better yet, stop in and meet us in person at 860 N Telshor Blvd Las Cruces, New Mexico. Located conveniently near Interstate 25, we're just a short drive from the Memorial Medical Center and the New Mexico State University campus. We hope to have the pleasure of meeting you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 328 reviews
May 27, 2025
Great customer service by service. Oscar is very good at his job. I will keep going back for service on our Jeep. Oscar is very good at his job. I will keep going back for service on our Jeep. More
by carrollterry85
Verified CustomerEmployees Worked With
May 27, 2025
was very pleased with service we received. , will see you in future for service. thank you , will see you in future for service. thank you More
by wcmgee.aznex.net
Employees Worked With
May 27, 2025
Service experience was great. I was kept informed of status of the service. Service advisor looked up and explained the service plan I purchased with the truck. I was kept informed of status of the service. Service advisor looked up and explained the service plan I purchased with the truck. More
by Rob F
Employees Worked With
May 26, 2025
The service department has been awesome, Josh has taken great care of my issues. I am bringing my Ram back on Wednesday, the engine light came back on after they flashed the ECU . I will reach out to you o great care of my issues. I am bringing my Ram back on Wednesday, the engine light came back on after they flashed the ECU . I will reach out to you on Wednesday. More
by BIGBASSHARM
Employees Worked With
Josh
May 25, 2025
The people who greeted me at the service department were very professional and very personable. When they couldn’t find my appointment, they were able to accommodate me in a very welcoming way. I felt like very professional and very personable. When they couldn’t find my appointment, they were able to accommodate me in a very welcoming way. I felt like my needs were taken care of for my Dodge ram and I highly recommend using their services. We were very pleased to buy our previous truck there. I hope they keep up the good work and the attention they give to their customers. More
by GLENDALEEEISCHENS
Employees Worked With
May 23, 2025
I was satisfied with the service I got didn’t like the wait time, but I understand it. They have a lot going on in the shop but all in all it was good. wait time, but I understand it. They have a lot going on in the shop but all in all it was good. More
by lcaajanitorial
Employees Worked With
Did not remember the woman’s name, but she was very courteous and helpful
May 23, 2025
Made the process very easy. Very professional and courteous to my needs. Thank you and I will definitely be back! Very professional and courteous to my needs. Thank you and I will definitely be back! More
by PAPAS1220
Employees Worked With
May 20, 2025
Service has improved immensely under the direction of their new Service Manager, Mike Sorensen. I have been living in Las Cruces for almost five years and Viva is the only Dodge dealership in the area. I their new Service Manager, Mike Sorensen. I have been living in Las Cruces for almost five years and Viva is the only Dodge dealership in the area. I have a Lifetime warranty on my truck, so my repairs must be done through a dealership. I was ready to trade out of my Dodge Ram because, over the past years, the service at Viva was horrible and I really hated going there. Luckily, I didn’t do that and on my latest repair need, I went back to Viva. I was still reluctant when I found they were under new management, because they had several turnovers during my five years of going there. However, when I met Mike I explained to him how unhappy I had been in the past and I hoped this time would be different. He assured me things are much different under his management and I would have no more problems. He meant what he said, the service was exceptional. For this survey, I would give Mike a “10”. Also, the Service Advisor, Lisa is great to work with. She answers any questions I have regarding service completed, billing, etc., and she is always pleasant. I would give her a “10”, as well. Thank you for the opportunity to share my high ratings within your company and express my appreciation to the Viva team. KEEP UP THE GOOD WORK!!! More
by C.TETKOWSKI
Employees Worked With
Mike Sorensen, Service Manager, Lisa Sorensen, Service Advisor
May 12, 2025
I paid $185. 00 for a quote of what’s wrong with my vehicle. I got the first price it was decent. Then she said a different number after I wanted to use a coupon. 00 for a quote of what’s wrong with my vehicle. I got the first price it was decent. Then she said a different number after I wanted to use a coupon. Then I got another number after I said I’m a STELLANTIS employee!!!!! What kind of Micky Mouse crap! Did I just go through! I’m upset. I don’t like scams. Or people taking advantage of people’s situation…. I would like my money back I paid for this service that was used not in my favor. More
by terrance.thomas
Employees Worked With
Other Employees :
Lisa. Gave me 3 different prices
