Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces

Best service ever received after trying several car dealerships. Very informative and friendly. Will definitely recommend! Alex Valenzuela was so helpful and friendly. Answered all our questions. dealerships. Very informative and friendly. Will definitely recommend! Alex Valenzuela was so helpful and friendly. Answered all our questions. More

Definitely the best car buying experience that our family has ever had. I normally hate buying cars; however, this time was very different. Patrick truly took care of us and made sure that our experience was has ever had. I normally hate buying cars; however, this time was very different. Patrick truly took care of us and made sure that our experience was wonderful from the beginning to the end. Even my husband, who is seldom impressed on customer service, was extremely happy. Patrick did some research for us even before we arrived, and then gave us great directions over the telephone on how to get to the dealership after we took a wrong turn; he even stayed on the phone to make sure we did not get lost. The actual buying experience was also great, and everyone in the dealership had an awesome positive attitude. The whole dealership actually stayed open late to make sure we were taken care of, and then continued to take excellent care of us throughout the entire process. Patrick truly bent over backwards to make sure we were well taken care of and that our time was not wasted, especially since we were out of state and had a long drive home. Ruben also took great care of us, and made the already great experience even better. It is amazing and impressive to see an entire organization with such a genuine and positive customer service attitude! More

I was give the best deal in Las Cruces + the best costumer service experience I've ever had in any dealership. My wife had to talk to them a few time after the purchase of the vehicle and the great h costumer service experience I've ever had in any dealership. My wife had to talk to them a few time after the purchase of the vehicle and the great help and friendliness was still at a 150%. These guys really know their cars and can sure now how to treat a costumer. I plan to buy the rest of my vehicles from them. More

Alex was great to work with and very friendly. We were told by a manager, Ray, that we would get the car below book. Of course we thought that meant Kelly Blue Book, and brought in that figure. They inf told by a manager, Ray, that we would get the car below book. Of course we thought that meant Kelly Blue Book, and brought in that figure. They informed us it was their book the NADA. They did give us the Kelly Blue Book price but did not go under. I would have felt better if they would have offered even a dollar under, then they would have been true to their word. The paper work was hours long to complete and we had our own financing. I guess that is the way it is at all car places. I love our car and I really enjoyed working with Alex. I would recommend this dealership to my customers, friends and family. All in all it was a positive experience. More

Alex was very straighforward. He made our experience a very good one. I own my own business and I will tell my customers to do their car shopping at Lithia Dodge! Of course I will recommend Alex Valenzue very good one. I own my own business and I will tell my customers to do their car shopping at Lithia Dodge! Of course I will recommend Alex Valenzuela to help them with their needs! A Great Place! More

Great experience, everyone was very courteous, fair, and professional. Very good product knowledge. Parts department was helpful and courteous! Thanks for the attention to detail. Highly recommended! professional. Very good product knowledge. Parts department was helpful and courteous! Thanks for the attention to detail. Highly recommended! More

Wonderful experience!   Alex was helpful, friendly, genuine, and never pushy.  His work ethic is above the norm and I greatly appreciate that rare attribute.  I was continually asked if I have question genuine, and never pushy.  His work ethic is above the norm and I greatly appreciate that rare attribute.  I was continually asked if I have questions and if I was satisfied.  He also allowed time for personal thought and discussion due to the purchase of a new vehicle being a big life and financial decision.  He is a huge asset to you team and should be greatly valued.   In addition other sales and service staff, finance director Ruben, and management were all friendly and helpful. More