Viva Dodge Chrysler Jeep

Customer service was Great... made it easy.. it was a fast process... everyone was very patient with us and was able to answer all of my questions... fast process... everyone was very patient with us and was able to answer all of my questions... More

I came into receive service. Employees were standing around chit chatting. Waited about 5 minutes before the boss asked them to assist me. Service department did not provide customer service I was expec around chit chatting. Waited about 5 minutes before the boss asked them to assist me. Service department did not provide customer service I was expecting. I was then directored to the parts department, they seemed a bit more efficient. I have been to other dealership and customer service is much more attentive and professional. Would not recommend this place if you are looking for customer service and attentiveness! More

We had a great experience and great service. Excellent sales associate. We were very pleased with the service and time spent. Thank you to both. sales associate. We were very pleased with the service and time spent. Thank you to both. More

Marxel Ramos was a great salesman with alot of knowledge on all the vehicles. He was very friendly I would recommend him as a salesman. on all the vehicles. He was very friendly I would recommend him as a salesman. More

Disappointed had appointment 8:15 am didn't leave till 5:30 pm they didn't look at my jeep till late didn't fix 5:30 pm they didn't look at my jeep till late didn't fix More

Not satisfied with purchase. Had the option of a truck or challenger. I purchased a 2021 Dodge Challenger on a Saturday. The down payment was over 5k to cover the trade-in deficit. Took the car home on Satur challenger. I purchased a 2021 Dodge Challenger on a Saturday. The down payment was over 5k to cover the trade-in deficit. Took the car home on Saturday but was to bring the down payment on Monday in cashier check. When I got there I asked the sales rep to see if I could change it for the truck and stated the purchase was final. I think they could have worked with me a little more to leave with the vehicle that I felt better about. More

I had Gabriella she was great! She was there for me as a customer and a new buyer. Her and her manager helped me financially as well. customer and a new buyer. Her and her manager helped me financially as well. More

This was definitely one of the easiest and most effective vehicle purchases I have made. The team at Viva Dodge listened to what we wanted and delivered in every way. The price was below what we had anticipa vehicle purchases I have made. The team at Viva Dodge listened to what we wanted and delivered in every way. The price was below what we had anticipated and the car had more features than what we thought we could afford for our daughter. Bobbie was extremely helpful throughout the process and Julio in finance provided great options for us. Definitely recommending this dealership to family and friends! More

I love the Jeep.......we did everything on online......they were great......Jonathan Capristo was very easy to work with.......helped me calm my nerves several times.....seemed to really be in online......they were great......Jonathan Capristo was very easy to work with.......helped me calm my nerves several times.....seemed to really be interested in my concerns.......I would buy from Jonathan again if I live that long !!!!!!! More

Good service, only thing I would say is when a customer is bringing vehicles back for service' she should have a the longer car ready with gas waiting for me..instead both times I had to wait 15 or more mi is bringing vehicles back for service' she should have a the longer car ready with gas waiting for me..instead both times I had to wait 15 or more minutes for her to get car filled with gas.. Both times she knew I was on my way I should not have had to sit and wait for to get loner ready' I was late for a meeting due to this... I always call ahead for this exact reason. So I don't have to wait for them to get car ready.. So my advice would be to be more prepared when they know what customers on its way to leave their car and get a lower things like this should be done at night before not waiting till the customers gets there and make them wait. More