Viva Dodge Chrysler Jeep

Very professional staff especially Peter Avila, he explains and communicates with customer very clearly and promptly, was very happy with services keep up the good work!! explains and communicates with customer very clearly and promptly, was very happy with services keep up the good work!! More

The service was not as good as it used to be. The gentleman that helped me was a little awkward, didn’t even inspect my truck. Asked to see if they could verify my truck had enough coolant since it w gentleman that helped me was a little awkward, didn’t even inspect my truck. Asked to see if they could verify my truck had enough coolant since it wasn't cooling like it used to. He said that would take 5-6 days because the system did not work like I thought it does. Unfortunately I cannot leave it for that long, thats the vehicle I use to commute to work. He didn’t even bother to offer a loaner or an alternative to the situation. More

We had a very pleasurable experince purchasing a new vehicle from Viva Dodge in El Paso TX. Our sales person was friendly, helpful and efficient. He was attentive to our needs and answered every questio vehicle from Viva Dodge in El Paso TX. Our sales person was friendly, helpful and efficient. He was attentive to our needs and answered every question we had. He even took the time to go iver how to work the special features of our new Pacifica. Over all I would give them a 10! More

Feedback for Jeep Gladiator Purchase This was our third purchase at Viva over the last few years. Salesman and Viva staff were professional and helpful. Will purchase again from Viva This was our third purchase at Viva over the last few years. Salesman and Viva staff were professional and helpful. Will purchase again from Viva in the future. More

Very good service. Quick, in and out in less than an hour and a half for an oil change and tire rotation. Would recommend Chris. and a half for an oil change and tire rotation. Would recommend Chris. More

Yes I made an appointment over the phone to have my oil changed with Chris Chavez. Upon arriving to the service area i stood outside of my vehicle waiting for someone...anyone to pay attention and ask me h changed with Chris Chavez. Upon arriving to the service area i stood outside of my vehicle waiting for someone...anyone to pay attention and ask me how I can be helped. 30 minutes later I get the chris coming to me asking how I can be helped. I told him I made an appointment for an oil change and he told me he had no idea.Why did I make the appointment It makes my want to never come here due to customer service. Another lady after me came. Stood around waiting for assistance then left More

couldn't find what was wrong with my truck. And would take me days to be able to get a hold of him. It was faster to talk to someone at corporal that it was to talk to him. take me days to be able to get a hold of him. It was faster to talk to someone at corporal that it was to talk to him. More

thanks estimate for doing all my truck needs was very expensive. thats whay I decide not to do it with you. sorry but I dont Think prices are worth estimate for doing all my truck needs was very expensive. thats whay I decide not to do it with you. sorry but I dont Think prices are worth More

Great service. Thank you for your help with my Jeep. My vehicle was ready early and Peter was very professional. Everything I requested was done on my Jeep. Thank you for your help with my Jeep. My vehicle was ready early and Peter was very professional. Everything I requested was done on my Jeep. More

Job well done. My service advisor did a great job of explaining what my repair entailed and my truck runs great again. The only thing I would improve on is having s My service advisor did a great job of explaining what my repair entailed and my truck runs great again. The only thing I would improve on is having someone answer the phone in the service department. More