
Viva Dodge Chrysler Jeep
El Paso, TX
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Great service. Thank you for your help with my Jeep. My vehicle was ready early and Peter was very professional. Everything I requested was done on my Jeep. Thank you for your help with my Jeep. My vehicle was ready early and Peter was very professional. Everything I requested was done on my Jeep. More
Job well done. My service advisor did a great job of explaining what my repair entailed and my truck runs great again. The only thing I would improve on is having s My service advisor did a great job of explaining what my repair entailed and my truck runs great again. The only thing I would improve on is having someone answer the phone in the service department. More
Young salesman very helpful, knowledgeable, and friendly I was taken care of immediately, allowing me to decide what vehicle I wanted since I am a person that goes to a dealership and knows what he wants and I was taken care of immediately, allowing me to decide what vehicle I wanted since I am a person that goes to a dealership and knows what he wants and does not like to waste time. Antonio, my salesperson was very knowledgeable, courteous, and friendly. Martin, the manager was very good in giving me a great price, and not wasting time. Thank you to both these salemen. More
Work is done as promised. I feel they take care off my vehicle really good. I appreciate viva dodge Jeep Chrysler for everything they do. vehicle really good. I appreciate viva dodge Jeep Chrysler for everything they do. More
Took my car to replace the battery I had just bought my car 3 weeks ago and the battery had to be replaced already which was disappointing since the car was brand new however the servic I had just bought my car 3 weeks ago and the battery had to be replaced already which was disappointing since the car was brand new however the service was awesome!!!! More
Took my truck for recall and for additional issue. Service was perform and was told that other part would be ordered and would me fixed at when part came in as promised truck will be repaired this wee Service was perform and was told that other part would be ordered and would me fixed at when part came in as promised truck will be repaired this week. Excellent service by service adviser (Peter) More
Excellent Service! So far, I have not had a bad experience at this dealership! Pete has always been able to answer all of my questions, and honest with his recommendati So far, I have not had a bad experience at this dealership! Pete has always been able to answer all of my questions, and honest with his recommendations. More
Disappointed in the service due to the following. Overpriced, quality and execution of work, no customer incentives. The front desk service wasn't bad, it was the technicians involved Overpriced, quality and execution of work, no customer incentives. The front desk service wasn't bad, it was the technicians involved More
great service from the service statff my visit from the Viva dodge staff was great. The young man that met me, Whose name was Chris, was very professional and addressed my needs including my visit from the Viva dodge staff was great. The young man that met me, Whose name was Chris, was very professional and addressed my needs including washing my car. Stacy, the service manager also came out to greet me and make sure I was being taken care of. The gentleman who is in charge of all service centers for the Viva dealerships, Mr. Patrick Brown, does a great job in training his service people in customer service. More