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Viva Dodge Chrysler Jeep

El Paso, TX

Overview
Reviews
3.9
272 Reviews
Call Dealership (915) 834-6300

8434 Gateway Boulevard East

El Paso, TX

79907

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Showing 272 reviews

November 02, 2024

I had an oil change appointment for 11:30, showed up at 11:25 and was immediately helped. Then I waited almost 4 hours to get my oil changed. Not sure what the issue was but there we a bunch of people who More

by GPEAK1923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
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November 01, 2024

Great customer service. Went in for an oil change and a tire rotation my car was ready pretty quick. More

by FP.DENISSEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cant remember names but lady on the front desk with glasses at service was super nice
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October 31, 2024

EXCELENTE TRATO DE BRYAN MUY AMABLE ME ATENDIO EXCELENTE FUE RAPIDO EL SERVICIO MUY RECOMENDABLE More

by ALONSO.MELHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRYAN
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October 31, 2024

Received good service and not so long of a wait will be going back for routine maintenance 👍 More

by smgonzalez99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Oct 31, 2024 -

Viva Dodge Chrysler Jeep responded

Thank you for the 5-star review! Our goal is to provide efficient and excellent customer service. We look forward to assisting you in the future!

October 31, 2024

Service technician was honest about work being done on the vehicle. Was done promptly and reliably with no issues. More

by JAIMEPALACIOS562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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October 29, 2024

Good job was very happy with the work and fast timing good job service was great More

by MONTANOGABRIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arron
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Oct 30, 2024 -

Viva Dodge Chrysler Jeep responded

Thank you for the kind words! We appreciate your feedback. Feel free to reach out if you have any questions and we look forward to servicing you in the future!

October 28, 2024

Excellent Service, they took care of my Jeep and recommended services were executed as promised. More

by FRANCISCO.DELVAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
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Oct 30, 2024 -

Viva Dodge Chrysler Jeep responded

Thank you for the kind words! We appreciate your feedback. Feel free to reach out if you have any questions and we look forward to servicing you in the future!

October 27, 2024

Estoy sumamente satisfecho con el servicio y la calidad del producto, la atención es excelente More

by LROSALES055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cris González
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October 27, 2024

No one there seems to answer their phones or return my messages! Called multiple times. More

by EDDIE_VLNC
Recommend Dealer
No
Employees Worked With
Chris. The financial manager
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October 23, 2024

27 days passed and my credit started getting affected by a “late payment” on what was suppose to be a complete trade on. When I tried to reach out to Omar Sanchez he ignored my calls, I messaged Sonny Aguir More

by Not happy.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Omar Sanchez, Sonny Aguirre
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Nov 06, 2024 -

Not happy. responded

You guys failed to pay the trade in off as we spoke. Waited over 25 days and was still delinquent on your end. I also called and spoke to Nathan multiple times. Honestly I don’t care anymore you guys will remain a 1/5 in my book.I have the receipt sent from Nathan for the 18th. You guys provided terrible service and I will tell everyone about it. Please never contact me again.

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