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Viva Dodge Chrysler Jeep

El Paso, TX

3.9
268 Reviews

8434 Gateway Boulevard East

El Paso, TX

79907

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Showing 268 reviews

September 24, 2024

They were supposed to call me back when my replacement part arrived and so far nothing, I been calling my contact and no answer. More

by KORNRANGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafa
September 24, 2024

Lack of communication. Multiple texts and calls to the service department with no answer or call backs. I'm waiting on parts to fix a warranty problem since late June. 3 mo More

by ROBB2776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JEFF CAMPBELL, Cristal Aponte
September 24, 2024

I will never come back to this dealership nor will i ever buy another vehicle from here either. Bought my past three vehicles and nothing but problems from lying and stealing sales associates to service More

by STAATZJOSHUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
September 21, 2024

Attendant was very helpful. Received my car promptly, part was there, did not have to order More

by I_KIRK1624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 21, 2024 -

Viva Dodge Chrysler Jeep responded

We appreciate the kinds words you shared about our parts department! They rarely get recognized for their hard work and service. We look forward to assisting you in the future.

September 21, 2024

Work was done within time specified and excellent results. Mr. Ralph was very very helpful. More

by RUIZELECTRICLLC11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Ralph
Sep 21, 2024 -

Viva Dodge Chrysler Jeep responded

Thank you for the kind review regarding Mr. Ralph! We are happy to have Ralph as a part of our team and we look forward to providing you excellent service the next time you visit with us.

September 13, 2024

Gentlemen that assisted me was just awesome, he was very helpful and a true professional. Made my visit very pleasant More

by JOHNNYMV1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other
Sep 18, 2024 -

Viva Dodge Chrysler Jeep responded

Thank you for the positive review! We look forward to helping you in the future

September 12, 2024

Great service. The service advisor was quick and knowledgeable with vehicles. The dealership is efficient and a decent experience. More

by Mh011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aron
Sep 18, 2024 -

Viva Dodge Chrysler Jeep responded

Thank you for utilizing our service department. We are happy to help and look forward to seeing you in the future!

September 11, 2024

Good dealership, nice , relax environment. Salesman did a good job was engaged and attentive at the time. More

by rodartejonathan7
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody York
September 10, 2024

Nice customer service, but the service was terrible, not fixed, and the service cost was to expensive. More

by hectorquiroz58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service attendant
September 10, 2024

Bryan is my service advisor and he did and excellent job. He kept me posted and had job preformed More

by SCOLQUITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
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