
Viva Ford
El paso, TX
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317 Reviews of Viva Ford
Good service Dealt with Ruben for our sales personnel and was happy with our purchase. We set up our vehicle cleaning for the following week and had no problems. Dealt with Ruben for our sales personnel and was happy with our purchase. We set up our vehicle cleaning for the following week and had no problems. I have even reached out to Ruben for some info a month later and Ruben replied back with the info I needed very quickly. More
Great service Brice did an amazing job...Thank you Brice! Took the time to provide great customer service. Listen to what I wanted in a vechile. Would recommend Br Brice did an amazing job...Thank you Brice! Took the time to provide great customer service. Listen to what I wanted in a vechile. Would recommend Brice to anyone who ask! More
Great buying experience Had a fast an easy buying time at viva ford , recommend going with Brice green , friendly easy to work with , never pushed me to buy another vehicle, Had a fast an easy buying time at viva ford , recommend going with Brice green , friendly easy to work with , never pushed me to buy another vehicle, got me a good deal on a 2016 jeep Cherokee limited , More
Sales If you get lucky and have Ruben work with you then the experience should be very positive All staff were very friendly and helpful even those we were If you get lucky and have Ruben work with you then the experience should be very positive All staff were very friendly and helpful even those we were not dealing with directly. One suggestion turn down music inside building and get a better intercom More
STAY AWAY FROM VIVA FORD Stay away from Viva Ford! They are the MOST irresponsible, uncaring and unprofessional Dealership we have Ever encountered. Bad from beginning to ver Stay away from Viva Ford! They are the MOST irresponsible, uncaring and unprofessional Dealership we have Ever encountered. Bad from beginning to very bad end. More
Everything was good until it was time to sign the contract. When it got time to sign the contact, I was told I needed the clean car wash package about $2000. I told them I was moving out of town in a few months When it got time to sign the contact, I was told I needed the clean car wash package about $2000. I told them I was moving out of town in a few months. They said it was part of the deal and it was mandatory for the deal. I was called back to resign the contact it was not part of the contract. I asked why, they said the financial institution did not accept it. Really so they mislead me. Lie lie lie More
never going back again first of all the sale person did not give my wife her diver lic back had to go looking for it after 3week,s and stood at sales desk for 45 min to se first of all the sale person did not give my wife her diver lic back had to go looking for it after 3week,s and stood at sales desk for 45 min to see if my plates came in wich was about mouth and a half waiting More
Good Service I like how everything is organize and well presented on the Report Card. However you need to remind them to rotate the tire every 5,000 miles when I like how everything is organize and well presented on the Report Card. However you need to remind them to rotate the tire every 5,000 miles when turn in the car for oil change. More
Great service and attention to my auto needs. Mary Pratt made me feel at home and made sure all my concerns were addressed. The same has been every time. I take my vehicle to get serviced. Mary Pratt made me feel at home and made sure all my concerns were addressed. The same has been every time. I take my vehicle to get serviced. More
Excellent experience I enjoyed my experience at Viva Ford and really appreciate the way that Xavier and Jay worked with me to purchase the Powerstroke Diesel and the Escap I enjoyed my experience at Viva Ford and really appreciate the way that Xavier and Jay worked with me to purchase the Powerstroke Diesel and the Escape. They were very courteous and knowledgeable. As a result of my experience, I will once again make Viva Ford my dealership to go to when I need to purchase again. Thank you for making my purchase so pleasant. Sincerely, Joe Sanchez. More