Viva Nissan

horrible service horrible customer service from the sales manager ALEX SOTO i have never been treated this way he treated us like garbage. ! will never in my life go b horrible customer service from the sales manager ALEX SOTO i have never been treated this way he treated us like garbage. ! will never in my life go back and i will make sure all my family and friends know the way he talked to me so they will beware of going there ! sales person JORGE MENDOZA was very nice but sales manager he was a whole different case. ! i went in today with my mom looking for deals we made it clear when we got there we wanted to see options since my mom didn't have any down payment or a good credit we didn't want anything too luxurious or expensive since interest would add on a good amount to the price because her credit was not good they wouldn't give us any prices until they showed us the card had my mom drive it and have all our information taken down well i ended up lending her 500 so process would go on smoother with a little down payment no they couldn't make it work they were trying different things they told us the price and the deal i was making calculations and price was just too much with the interest for car we were getting we understood it was her credit the problem we just kindly told them that we couldn't well sales manager started getting ugly with us telling us that we weren't trying to buy a blender we told him we understand that of course we do i'm just saying i cant right now thank you very much and he told us that why did we make them work so hard then if we weren't going to buy ? ah isn't that there job? isn't that what they're their for? i mean idk but i was very offended and very mad by his reaction to us not being financially able to go through with transaction i mean we weren't trying to make them work too much is not our fault they didn't want to be straight up on prices when we got there and them taking 2+ hours to do their work that is not our fault ! very disappointing i will be calling customer service because this came from a manager i mean what example is he putting to his employees there supposed to give good customer service and today i felt hounded like i had to get it even though i didn't want to . More

Viva Nissan is Wonderful! I took in my 2015 Sentra for a scheduled service and Benito was the Service Advisor who attended me he was awesome! He was very delightful to talk I took in my 2015 Sentra for a scheduled service and Benito was the Service Advisor who attended me he was awesome! He was very delightful to talk to and took my car in right away for service, it was in and out quickly. While I was waiting for my car to be serviced I shopped around and met a wonderful Sales person by the name of Jorge Mendoza. Mr. Mendoza was so friendly and professional that I ended up buying a NEW 2018 ALTIMA!. I am delighted with Viva Nissan they are all wonderful people. I would recommend this dealership to anyone who is looking for a car. The manager of Viva Nissan Mr. Johnny Pattinson was very approachable and really nice. This car dealership is awesome! LOVE IT!!! More

Signature service at the highest level I believe the car buying experience starts with the sales staff. Upon arrival to the dealership we were greeted very kindly, listened to and provided I believe the car buying experience starts with the sales staff. Upon arrival to the dealership we were greeted very kindly, listened to and provided expert knowledge about the car that was of interest to us. The sales reps were very precise and direct in their knowledge and ability to understand our needs. We did not get pressured or promised anything but reassured we had come to the right place. Jonathan Addison, Marcos Mendoza, Mario Carbajal, and Shawn Diana should be recognized in front of their peers as among the best Nissan has to offer. More

Awesome experience!!!! Manager was very helpful and nice. I will totally recommend Viva Nissan for their great customer service. Thank you Luz and staff for making me feel w Manager was very helpful and nice. I will totally recommend Viva Nissan for their great customer service. Thank you Luz and staff for making me feel welcome!!! More

Great experience Walked in not expecting to get a vehicle, but Mario and his awesome staff worked hard and I was to walk out with the car of my choice....Mario treated Walked in not expecting to get a vehicle, but Mario and his awesome staff worked hard and I was to walk out with the car of my choice....Mario treated us great...always kept us updated. More

Everything was good. I got the car I wanted and there was no issue with that but the wait to complete the process was quite long. I spent my entire day at the dealership. I got the car I wanted and there was no issue with that but the wait to complete the process was quite long. I spent my entire day at the dealership. More

Satisfy with customer service Luis lizarde was very understanding in helping me reduce my interest and payment and has a very good customer service he tries his best to make it Luis lizarde was very understanding in helping me reduce my interest and payment and has a very good customer service he tries his best to make it hapen and he made it happen, Miguel Gonzalez was very helpful as well thank you all Irma Mendez More

Great, very helpful My experience was wonderful at this dealership, these 2 young men were very helpful and knowledgeable, answered all my questions and concerns that I h My experience was wonderful at this dealership, these 2 young men were very helpful and knowledgeable, answered all my questions and concerns that I had! Would definitely return in the future or recommend to other people! More

Great and friendly service Our sales person made it easy for us to make a decision to buy another car with Nissan. I would recommend this to my friends and family because it is Our sales person made it easy for us to make a decision to buy another car with Nissan. I would recommend this to my friends and family because it is such a great company. More

Really good customer service The best customer service I have had in a dealership. The sales staff were really friendly and welcoming. I will definitely recommend family and frien The best customer service I have had in a dealership. The sales staff were really friendly and welcoming. I will definitely recommend family and friends. More