Volkswagen Brandon

Service & sales were below a 1 Star review. Our car has been at VW Brandon for 10 weeks! We were lied to about where they were in the process of fixing our car & NO RENTAL FOR 10 weeks, no update from serv been at VW Brandon for 10 weeks! We were lied to about where they were in the process of fixing our car & NO RENTAL FOR 10 weeks, no update from service on anything. Our family has been a VW family for many years & we are very disappointed in how they handled our recall & mood situation. Will not buy another! VW & VW blBrandkn/Kuhn has lost our business. More

Amazing Experience!! I hate buying new cars, these guys made it a great experience from when I stepped on the lot until I drove off in my new car! So happy with my purcha I hate buying new cars, these guys made it a great experience from when I stepped on the lot until I drove off in my new car! So happy with my purchase! More

Harris worked tirelessly and even stayed late to make sure my car could be financed and able for me to take home that day. He also followed up with me in the passing weeks to make sure I was 100% satisfi sure my car could be financed and able for me to take home that day. He also followed up with me in the passing weeks to make sure I was 100% satisfied with my 2017 Passat R-Line More

Michael is wonderful Michael was very friendly and very helpful!!! his customer service skills are through the roof he goes above and beyond for every customer!!!! great Michael was very friendly and very helpful!!! his customer service skills are through the roof he goes above and beyond for every customer!!!! great great More

I had a pleasure purchasing my 2019 jetta with brandon volkswagen the service was great i my car rides good no problems im looking forward to buying another one for my son thanks you guys. volkswagen the service was great i my car rides good no problems im looking forward to buying another one for my son thanks you guys. More

It has been a pleasure dealing with sales at Brandon Volkswagen. Our salesman MJ has been awesome to work on all our purchases. David and Alex work on the financial end of the sale. Thank you guys for o Volkswagen. Our salesman MJ has been awesome to work on all our purchases. David and Alex work on the financial end of the sale. Thank you guys for outstanding performance. More

I wanted to thank Veron for the outstanding work on my car and for being so professional. Thank you again for a job well done. car and for being so professional. Thank you again for a job well done. More

2018 GTI S Brakes are bad..... So here we go again with this dealership and their service department. The same usual crew of @$$holes and trying to be smart.... Trust me IF I could So here we go again with this dealership and their service department. The same usual crew of @$$holes and trying to be smart.... Trust me IF I could I would but I have to remain calm and be smart to warn all potential customers to AVOID THIS PLACE LIKE THE PLAGUE!!! Brand new 2018 GTI S: with 4 months of purchase the steering wheel would shake during braking (20mph to 75mph) it got really bad. So DICK the service dept manager and I have a very lengthy discussion about what they are going to do vs what I am requesting and what VW will allow. So I reached out to another VW dealership not affiliated to Brandon(Kuhn) VW. They stated that its recommended by VW to replace the brakes when the car is that new from being sold from the dealership. Funny they said that b/c I call VW and they said the same thing. Well I now have turned rotors and same brake pads! Well guess what the problem has returned and now its all on me to fix and out of pocket! DO YOURSELF A FAVOR AND THE HEARTACHE AND GO ELSEWHERE TO BUY YOUR CAR - AVOID BRANDON & KUHN (BROTHER SISTER DEALERSHIPS) - AVOID LAKELAND VW TOO (SNAKES) More

Bad Experience Don’t buy a used vehicle here! I was unfortunate enough to buy a pre-owned vehicle last Sunday, drove it once and the check engine light came on. It Don’t buy a used vehicle here! I was unfortunate enough to buy a pre-owned vehicle last Sunday, drove it once and the check engine light came on. It’s been in the shop since then and it’s Friday. So much for their 500 point inspection or whatever they call it. Horrible experience and all the salesperson Josh told me was ‘it’s covered under the CPO so you can bring it back in to have it fixed’. Not the point genius, your customers shouldn’t have to deal with things like this the first day they own a vehicle you sold them. More

Excellent service I had a nice experience dealing with Frankie on purchasing a vehicle for myself. I am going to return and look for a first vehicle for my son. Just a I had a nice experience dealing with Frankie on purchasing a vehicle for myself. I am going to return and look for a first vehicle for my son. Just a nice person to deal with. I would highly recommend that you ask for Frankie. Tell him what your needs are and he will help you with your search. Now considering a volkswagen. More