Volkswagen Clarksburg

Quick Excellent service No surprises, staff was very friendly and work done quicker than expected. Will be back again. Great improvement with service staff. Even washed the B No surprises, staff was very friendly and work done quicker than expected. Will be back again. Great improvement with service staff. Even washed the Bug without me asking. May switch to Audi soon, but will stay with VW Clarksburg. More

NOT just a number! We have been doing business with VW Clarksburg since 1985! We drive 122 mile one way to work with the great folks at VW/Audi Clarksburg. We pass two We have been doing business with VW Clarksburg since 1985! We drive 122 mile one way to work with the great folks at VW/Audi Clarksburg. We pass two other VW dealers to get to Clarksburg for all our new cars as well as service. You won't find a better group of people to work with, and Jeff the GM is a pleasure to work with. This is a small dealership and you are NOT just a number, they treat you as if your business is important to them, what a concept! Thanks to Jeff and his entire staff! More

Pleasant, Helpful and Knowledgable Personnel. Awesome Atlas My wife and I had a VW many years ago and were in the market for a new vehicle to replace our 12 + year old SUV. We enjoy the VW attention to depend My wife and I had a VW many years ago and were in the market for a new vehicle to replace our 12 + year old SUV. We enjoy the VW attention to dependability, ergonomics, safety, comfort and detail in the ATLAS. The next step was a forthright and honest dealer, including top quality service department. VW Clarksburg was close, with pleasant, helpful, knowledgable staff that answered our every question graciously and thoroughly. What more could one ask for to satisfy our criteria. I am grateful they were there. They got exactly what my wife wanted in her car and explained its operations fully. It runs like a champ and is comfortable and safe. Thanks Sid Jackson More

Great Buying Experience I just purchased a used Lincoln MKZ from Audi/VW Clarksburg. The salesman (Alec Christy) and Finance Manager (Craig Chipps) were very professional and I just purchased a used Lincoln MKZ from Audi/VW Clarksburg. The salesman (Alec Christy) and Finance Manager (Craig Chipps) were very professional and gave me an exceptionally good deal. I would not hesitate to purchase another vehicle from them in the future. More

Over and Beyond! The general manager of this shop is amazing! He did everything he could to make my experience wonderful! The finance manager was also a great help and The general manager of this shop is amazing! He did everything he could to make my experience wonderful! The finance manager was also a great help and had a great personality. This dealership really made me feel at home and part of the family! Thank you so much! More

Professional and knowledgeable staff Well deserved by having great attitude and being very time sensitive. They told us it would take up to 2 hours for the job ,but it actually took 1hour Well deserved by having great attitude and being very time sensitive. They told us it would take up to 2 hours for the job ,but it actually took 1hour and 45 minutes. More

Awful Worst dealership in WV. I wish we would have known about Freedom VW before we purchased from VW Clarksburg. Poor customer service and poor attitudes Worst dealership in WV. I wish we would have known about Freedom VW before we purchased from VW Clarksburg. Poor customer service and poor attitudes. More

Sales Rep stated the worse pitch line of all time, "the car sells itself" then follows up with the bottom-line price is stated as the MSRP noted on the side window. I'd pass this dealership by, and "the car sells itself" then follows up with the bottom-line price is stated as the MSRP noted on the side window. I'd pass this dealership by, and not look back. More

i have a new 2011 jetta have brake problems to it back 4 times and they said they would fix and still have the same problem with the car and tires to do not go to this place do what you want but beware times and they said they would fix and still have the same problem with the car and tires to do not go to this place do what you want but beware More

The best service dealership in Harrison County. I have used the service Dept. on several different occasions, simply great. Always big friendly smiles. They treat you like you are there only customer. No used the service Dept. on several different occasions, simply great. Always big friendly smiles. They treat you like you are there only customer. No one knows the Saturn Automobiles better than they do, even if you didn't buy it from them, but need service don't be afraid to take your car or truck to them. I trust them, and that is saying alot from me. More