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Volkswagen Clear Lake

Houston, TX

4.1
487 Reviews

15100 Gulf Freeway

Houston, TX

77034

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Showing 487 reviews

June 10, 2021

This was an easy buying experience. Nelson was great in showing us all the features and explaining all the controls and describing the warranty etc.. More

by frank n
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Santibanes
June 09, 2021

The service dept was nice enough to allow me to drop my vehicle off to them a day early because of my work schedule. They also finished working on my vehicle before my scheduled appt time and I was able to More

by cedermaine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My service rep was Mrs. Gloria, and she took great care of me
May 28, 2021

Fast and Friendly Service handled all the paperwork for the extended warranty coverage . Added a serpentine belt change as advised by mechanic. Will be back soon for a oil change. Thanks More

by orcasplash2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sierra
May 23, 2021

Second time I buy at Clear Lake VW. The buying experience for me has been smooth and easy, VW Clear Lake will continue to be my first choice to check when Buying A new car. More

by LiebeVW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pritt
May 20, 2021

Everyone very professional and friendly. If anyone is looking for a new vehicle, I will highly recommend Volkswagen Clearlake! You have a customer for life!! More

by Annette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Passmore
May 07, 2021

Jay West is the most accommodating car salesman I've met. He answered questions honestly, and if he didn't know, he admitted it and offered to find the answer. His affability, his sweet smile, and his self More

by wwb78620
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay West
April 28, 2021

The service department was very professional and friendly. My wife's vehicle was ready sooner than I expected it to be. They even offered to wash her car! More

by athompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manuel Ayala
April 10, 2021

I want to give a shout out to Jay West of Clearlake Volkswagen for helping us find our Dream Car. The Customer Service is absolutely amazing and they got us in this beautiful 3rd row Altas. (SE V6 Mode More

by JStrother
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay West
April 06, 2021

I have never been so disappointed, I had my oil changed with clear lake VW in Houston during a vacation. I stay with VW because the promise customer service. The oil gets changed no issues. 10 thous More

by José
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony and David, Managers
April 05, 2021

Josue always provides me with wonderful service. Because of this, my experience at Volkswagen Clear Lake has always been a pleasure. Best regards, DeMario Cox More

by coxdemario
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josue Hernandez
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