Volkswagen Clear Lake

Satisfied in overall with the staff and work they performed. Love how they send me video updates of what the issue is and needs to be done. performed. Love how they send me video updates of what the issue is and needs to be done. More

This was my second time getting my vehicle serviced. I arrived early and upon entering was greeted by my service representative and we got the service started with no issues. I arrived early and upon entering was greeted by my service representative and we got the service started with no issues. More

I received the best service yesterday, from the moment I pulled into the service department, I was treated like a vip! pulled into the service department, I was treated like a vip! More

My experience was top notch from the moment I pulled into the dealership! Arnold is fantastic at sales! Not pushy at all! Carla was great at helping me get the numbers to work and Harrison was amazing! Overa the dealership! Arnold is fantastic at sales! Not pushy at all! Carla was great at helping me get the numbers to work and Harrison was amazing! Overall super happy with my purchase! More

If the car had been available at the dealership (not mentioned in multiple emails prior to my visit) - I would have given 5 stars. That having been said -Nelson went out of his way driving my new car mentioned in multiple emails prior to my visit) - I would have given 5 stars. That having been said -Nelson went out of his way driving my new car to my house (over 60 miles) and retrieving my trade-in. This was much appreciated. More

Easily the best dealer I've ever bought a car from. Everything about the process was as smooth as could be. A special shoutout to my sales rep CJ who went above and beyond. I was an out of town buyer a Everything about the process was as smooth as could be. A special shoutout to my sales rep CJ who went above and beyond. I was an out of town buyer and CJ sent me pics/videos, kept texting me updates on the cars status, and answered all my questions. When I arrived in town he picked me up from the airport and we headed to the dealership to sign the docs. He continued calling the days after just checking everything was going well. I worked with Chris in the finance department and that was also a great experience. More

Fantastic experience working with Carla and Noah to finalize the deal of my new VW Tiguan SEL-Turbo. Chris Polly and Taylor in finance were great as well. And lastly, Music helped explain all the featu finalize the deal of my new VW Tiguan SEL-Turbo. Chris Polly and Taylor in finance were great as well. And lastly, Music helped explain all the features the new car comes with. Overall, I would recommend this dealership to all friends and family interested in VW. More

Service is a tough situation, you have a good platform in a vehicle, and you always seem to wonder why it is in the service center??? So, a lot of animosity is put on the service center at the beginning of t a vehicle, and you always seem to wonder why it is in the service center??? So, a lot of animosity is put on the service center at the beginning of the visit. Communication from the onset is crucial..... don't let the owners wonder in their minds....... the mind is a vice to deal with!!!! More

Disorganized and pros at lies. Was promised certain things and STILL haven't received anything. I do like the car, but not enough to tolerate their deception games. Was promised certain things and STILL haven't received anything. I do like the car, but not enough to tolerate their deception games. More

Sandy was absolutely wonderful! He was so sweet and I could tell that he really wanted to get me into the vehicle that I wanted and not just one so he could make a deal. He was supe He was so sweet and I could tell that he really wanted to get me into the vehicle that I wanted and not just one so he could make a deal. He was super patient and allowed me to mull everything over and made me confident that I was making the right decision. There was a lot of down time during the transaction from finance and we talked the whole time and there was no just waiting around. It was great! Justin was also super helpful. I could tell that he was going to do everything he could to make things work! More