Volkswagen Clear Lake

Everyone was very pleasant and informative about what they were doing to my car. Would have liked to see everyone’s face mask worn above their nose! That didn’t sit well with me at all! I even saw a coup they were doing to my car. Would have liked to see everyone’s face mask worn above their nose! That didn’t sit well with me at all! I even saw a couple of employees without a mask on! More

Had agreed upon pricing when I left the dealership. Came in to buy 2 days later and would not honor pricing. They understood we had triplets at home and had to arrange for sitters. My sales rep was very kin in to buy 2 days later and would not honor pricing. They understood we had triplets at home and had to arrange for sitters. My sales rep was very kind but the managers there would not honor their agreements. More

Service department was great. They ran diagnostics to rule out problems and only recommended service that was needed! Updated progress of work. Martin was great to work with- we will be back. rule out problems and only recommended service that was needed! Updated progress of work. Martin was great to work with- we will be back. More

The service department is an absolute circus with a service manager more intent on his $$goals versus caring for customers. The left hand has no idea what the right hand is doing service manager more intent on his $$goals versus caring for customers. The left hand has no idea what the right hand is doing More

I had a terrible experience buying a car here. I was given one quote over the phone. Only to be given another much higher quote once I arrived at the dealership. Matthew Morris was not truthful with me given one quote over the phone. Only to be given another much higher quote once I arrived at the dealership. Matthew Morris was not truthful with me. Brandon the manager wasn’t much more of a help. The whole process was deceptive. I used to like this dealership — not anymore!! More

I was kept updated every step of the way, it took as I was kept updated every step of the way, it took as long as they said it would take, and cost what they said it would cost. Special thanks to jennif I was kept updated every step of the way, it took as long as they said it would take, and cost what they said it would cost. Special thanks to jennifer, who bought me M&Ms when the vending machine took my money without giving me a snack. Sometimes it’s the little things that mean the most. More

Bryan and Brandon were excellent and got me in a new Jetta with payments I can afford. I love my new car. Thank you all at Clear Lake Volkswagon. You need to update your site their names were not liste Jetta with payments I can afford. I love my new car. Thank you all at Clear Lake Volkswagon. You need to update your site their names were not listed.Elizabeth Culp More

Robert and Chase seemed to anticipate my needs and led me to the exact car I wanted, which we then took for a test drive. They and Brandon (the new sales manager) did a great job of explaining the entire pro to the exact car I wanted, which we then took for a test drive. They and Brandon (the new sales manager) did a great job of explaining the entire process. More

Service was friendly, thorough and timely. Good feedback to keep me informed on findings, cost and schedule. A good over all experience with this dealer. to keep me informed on findings, cost and schedule. A good over all experience with this dealer. More

If you are looking for a new car ---> VW Clear Lake <--- is the place to be! I would like to send special thanks to Patrick Fox and Luke Lundberg at VW CL. Just ask for Patrick Fox when shopping for a n is the place to be! I would like to send special thanks to Patrick Fox and Luke Lundberg at VW CL. Just ask for Patrick Fox when shopping for a new VW, he will go out of his way to help you find exactly what you are looking for; he was able to help me find a new 2020 Tiguan SEL Premium R-Line 4 Motion, (A True Diamond in the Rough!). He didn't give up and since May 2020, he was searching for this vehicle and finally I was able to buy today! Patrick is honest, trust-able and just simply straight forward! You will not be disappointed!!! Thank you Patrick and thank you Luke along with the finance dept and everyone at VW CL staff and also the service dept., ya'll are just amazing and very helpful. I appreciate y'all 100% - YZ TTR More