
Volkswagen Clear Lake
Houston, TX
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Everything was explained, easily understood and done correct No issues, thank you for taking the time with my car and letting me know of needed work so I can budget that in this coming year. Thanks for taking th No issues, thank you for taking the time with my car and letting me know of needed work so I can budget that in this coming year. Thanks for taking the coupon and reworking the bill, much appreciated. Kaz Vogelgesang More
Was a walk-in, but no problem! Courteous & professional Was a walk-in, but no problem! Courteous & professional service from service advisor, mechanic quickly serviced my vehicle. Very satisfied with exp Was a walk-in, but no problem! Courteous & professional service from service advisor, mechanic quickly serviced my vehicle. Very satisfied with experience & will definitely be back. More
Salesperson, Brevin was great Brevin, the Sales person that handled selling me the 2019 Jetta SEL was outstanding, but the business mgr, (forgot his name and that is OK ), but they Brevin, the Sales person that handled selling me the 2019 Jetta SEL was outstanding, but the business mgr, (forgot his name and that is OK ), but they know who I speak of at the dearlership is NOT a friendly person of sorts. Maybe it was because I took care of my own financing with my credit union back in Louisiana (even my credit union rep) also commented to me about the vibe she was getting from him. Friendliness rating below is a result of dealing with him. More
Good care for Passat Team is very efficient, explains what is planned, what needs to be, and what was actually performed on my car. Time to complete the task was reasonabl Team is very efficient, explains what is planned, what needs to be, and what was actually performed on my car. Time to complete the task was reasonable and with-in 15 min of estimate. More
recall issue I believe his name was Shaun Winter, new to your location. He was very professional and was very courteous. I was pleased that I did not have to pay f I believe his name was Shaun Winter, new to your location. He was very professional and was very courteous. I was pleased that I did not have to pay for the recall issue. Hopefully this will fix any issues. More
Friendly and Enthusiastic Ryan Goodwin met me at the door as soon as I came in and was able to provide me with the exact car that I had been looking for while also showing me a Ryan Goodwin met me at the door as soon as I came in and was able to provide me with the exact car that I had been looking for while also showing me a few other options to help me solidify my decision. He went on two separate test drives with me and my wife so that we could see the different features available between two different trims of the Tiguan and was overall very patient and helpful with us. Thank you Ryan for your enthusiasm for your work, it truly shone through in my short amount of time spent with you. More
Riley invited me to come over and see the 2019 Bettele. She was so professional in her manner didn’t try to push me and that’s why I was interested in buying a vehicle. Thank her again so much. She was so professional in her manner didn’t try to push me and that’s why I was interested in buying a vehicle. Thank her again so much. More
engine light came on I was able to get the car into the shop fast and work was completed as promised by the end of the day, service personnel was very friendly I was able to get the car into the shop fast and work was completed as promised by the end of the day, service personnel was very friendly More
Great experience! Laura Medel, my sales person was wonderful and I will return to her for my next car. Very knowledgeable of the product. Thank you Laura!!!! Laura Medel, my sales person was wonderful and I will return to her for my next car. Very knowledgeable of the product. Thank you Laura!!!! More