
Volkswagen Clear Lake
Houston, TX
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Martin provided good timely service . So was Oliver. Martin provided good timely service . So was Oliver. Martin provided good timely service . So was Oliver. Thanks. Martin provided good timely service . So was Oliver. Martin provided good timely service . So was Oliver. Thanks. More
I’ve brought my car to this location for repair ever since I’ve bought it. This time I was helped by Martin, he was excellent! He made sure I knew what was happening with my car. I asked questions he an since I’ve bought it. This time I was helped by Martin, he was excellent! He made sure I knew what was happening with my car. I asked questions he answered without any issue. I felt like I was provided honest service.I also really enjoy the new Quik video we get when a service is performed. It helps to see what it going on behind the scenes. I will return to Clear lake. More
All was good No problems with the service department and all was good. Car was ready about 30 minutes sooner than expected. Loved the coffee bar. Gloria is the bes No problems with the service department and all was good. Car was ready about 30 minutes sooner than expected. Loved the coffee bar. Gloria is the best. More
Reliable Repairs and service at this dealership are reliable and fast. Even without a reservation they always take your car and perform the work you need as so Repairs and service at this dealership are reliable and fast. Even without a reservation they always take your car and perform the work you need as soon as you arrive. More
Kimberly T. is AMAZING! Kimberly T. made this the BEST car buying experience I've ever had. It was the most painless and fun time I've ever had purchasing a vehicle! She foll Kimberly T. made this the BEST car buying experience I've ever had. It was the most painless and fun time I've ever had purchasing a vehicle! She followed up with me and worked with my difficult credit situation to get me into the vehicle I chose. If you're looking to be treated like a long time friend and have someone go above and beyond for you, talk to Kimberly. And not just because she has an awesome name... even though I am partially bias. ;) More
Good fast service The scheduled service went fine. Fast and efficient. Service advisor was polite and professional. He explained the charges and informed me of several The scheduled service went fine. Fast and efficient. Service advisor was polite and professional. He explained the charges and informed me of several items which require my attention. More
Jennifer was the best. Best experience in a dealership. This was hands down the absolute best experience, that my husband and I both have had in a dealership. Jennifer and Brandon really listened to us and This was hands down the absolute best experience, that my husband and I both have had in a dealership. Jennifer and Brandon really listened to us and were so patient with us...like all day patient. Thank you so much! More
Bad service center. If the owner would have returned my call perhaps I might have made a different decision not to write this negative review. Sir, it only took 2 days t If the owner would have returned my call perhaps I might have made a different decision not to write this negative review. Sir, it only took 2 days to be declined from the tire and wheel plan. The rest of the 14 days was waiting on service to replace 2 tires, so get your story straight! Your team needs replacing or more training. More
Excellent service experience Brought my vehicle in for oil change & state inspection. In Service Dept. was greeted by Gloria & introduced to Service Advisor Rose, who kept me upda Brought my vehicle in for oil change & state inspection. In Service Dept. was greeted by Gloria & introduced to Service Advisor Rose, who kept me updated on status of the work until completion. Waiting areas were clean. All staff that I encountered while there, from the attendant who directed me to the correct waiting lane when I pulled into the parking lot to the cashier who processed my payment, greeted me with a friendly smile. Plus, my vehicle was washed after servicing! More