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Volkswagen Clear Lake

Houston, TX

4.1
487 Reviews

15100 Gulf Freeway

Houston, TX

77034

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Showing 487 reviews

December 08, 2019

Martin provided good timely service . So was Oliver. Martin provided good timely service . So was Oliver. Martin provided good timely service . So was Oliver. Thanks. More

by ashraf-ym
Recommend Dealer
Yes
Employees Worked With
Martin, Oliver
December 07, 2019

I’ve brought my car to this location for repair ever since I’ve bought it. This time I was helped by Martin, he was excellent! He made sure I knew what was happening with my car. I asked questions he an More

by CieraLynn
Recommend Dealer
Yes
Employees Worked With
Martin Montanez
November 10, 2019

All was good No problems with the service department and all was good. Car was ready about 30 minutes sooner than expected. Loved the coffee bar. Gloria is the bes More

by HuskeyJM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gloria Alaniz
November 10, 2019

Reliable Repairs and service at this dealership are reliable and fast. Even without a reservation they always take your car and perform the work you need as so More

by lktronix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Montalvo
November 10, 2019

Cant rate now until they find second key. No real hope of that-was used as loner and they lost key. Please find this key More

by BroJake
Recommend Dealer
Yes
Employees Worked With
Not on listings
November 02, 2019

Kimberly T. is AMAZING! Kimberly T. made this the BEST car buying experience I've ever had. It was the most painless and fun time I've ever had purchasing a vehicle! She foll More

by kimberlyatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly T.
November 02, 2019

Good fast service The scheduled service went fine. Fast and efficient. Service advisor was polite and professional. He explained the charges and informed me of several More

by lktronix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Montalvo
October 31, 2019

Jennifer was the best. Best experience in a dealership. This was hands down the absolute best experience, that my husband and I both have had in a dealership. Jennifer and Brandon really listened to us and More

by Sally Worth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Kukfi, Brandon Trujillo, Ernest Trevino
October 25, 2019

Bad service center. If the owner would have returned my call perhaps I might have made a different decision not to write this negative review. Sir, it only took 2 days t More

by Disappointed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
The service employees I worked with are NO longer on this list.
October 18, 2019

Excellent service experience Brought my vehicle in for oil change & state inspection. In Service Dept. was greeted by Gloria & introduced to Service Advisor Rose, who kept me upda More

by Happy Camper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gloria, Rose (sorry, those are the only names I remember)
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