Volkswagen Clear Lake

Smooth Leasing Experience Great job by Matias. The whole process went very well. From the test drive to the paperwork it all was handled smoothly. I would recommend. Great job by Matias. The whole process went very well. From the test drive to the paperwork it all was handled smoothly. I would recommend. More

the service department sucks even more then clear lake Honda and I thought they were the worst I took my 2013 vw beetle turbo s 2.o to get the recall for the computer I got home all the warning lights cam Honda and I thought they were the worst I took my 2013 vw beetle turbo s 2.o to get the recall for the computer I got home all the warning lights came on call and they said to leave it to the next day long story short this is what a vw mechanic said to me......As long as they don’t clear them, it will still be there. Make sure you tell them that a P0606 is a processor fault which means the ECU needs to be replaced. They should even be able to pull a freeze frame to see when it popped up in relation to when they did the recall. If I had to guess, I’d say that when they flashed your ECU, it fried the processor. Which happens, even to me. But they should be responsible for replacing it.my turbo is not working properly or at all the service Alejandro say that never happened to them that's is bull my car wend from 1 code to 12 codes dont take ur cat there they will most it up and my car was running fine before it there we got a lease there for a tiguan wend its done we are donewhit them More

Car repair I took my car in for service after the engine light came on. Rose got the car in quickly and later called me with the list of repairs needed and an es I took my car in for service after the engine light came on. Rose got the car in quickly and later called me with the list of repairs needed and an estimate. One part is on order, but the car is safe to drive until that finally repair is completed. More

Rose, service representative was great to work with. Work on my VW CC was completed on time and surprised me with the complimentary car wash. Shuttle service gave me the flexibility to drop my vehicle. on my VW CC was completed on time and surprised me with the complimentary car wash. Shuttle service gave me the flexibility to drop my vehicle. More

Consistent customer service treatment I have purchased multiple cars from this dealership through the years and much of that is due to the consistent treatment received in the service depa I have purchased multiple cars from this dealership through the years and much of that is due to the consistent treatment received in the service department. Always professional. More

A great experience for new car purchase The entire sales team that we dealt with was professional and kind. They tailored the sales experience to our needs and were patient throughout. I The entire sales team that we dealt with was professional and kind. They tailored the sales experience to our needs and were patient throughout. I hate buying new cars because to often the sales team are pushing and live up to the stereotype. The staff was actually the deciding factor in purchasing a VW versus an Acadia at another dealership. Elias and Mason will be my first phone call when I need another car. More

Brake Issue Excellent Service. Problem diagnosed and resolved efficiently. Great working with Gloria A. and Josh B. upon entry and exit. Time of wait was very rea Excellent Service. Problem diagnosed and resolved efficiently. Great working with Gloria A. and Josh B. upon entry and exit. Time of wait was very reasonable. Thanks. More

Car Deal David Was Great Great, friendly and easy to work with. Guy knows his stuff and really is easy to work with. Def will be visiting him for my next VW. Great, friendly and easy to work with. Guy knows his stuff and really is easy to work with. Def will be visiting him for my next VW. More

Excellent Buying Experience I was treated like Royalty by my Saleswomen, Jazzman and The General Manager was excellent professional very efficient. I feel that this dealership w I was treated like Royalty by my Saleswomen, Jazzman and The General Manager was excellent professional very efficient. I feel that this dealership went above and beyond to make sure this was stress free for me. More

Bad people I had the worst experience I have ever had in a dealership last night. I have purchased more than 8 VW's/Audi's from Momentum (Sonic Automotive) and o I had the worst experience I have ever had in a dealership last night. I have purchased more than 8 VW's/Audi's from Momentum (Sonic Automotive) and one from Demontrond in the past, all with great experiences. Under new ownership, Clear Lake now appears to be a terrible bait and switch dealership. They advertise a price and discount (comparable to other dealerships in town) on their website and other sites with no disclaimers, but then will not honor it in store. I even requested confirmation of pricing twice before coming out to the dealership. Brandon, the sales manager, even questioned my ability to do math when they were showing me a price that is more than $5k over their advertised discounted price. I have never had a dealership not offer their online advertised price before - with the obvious exceptions of the college and military credits. Do not believe Clear Lake VW's website. Do not get scammed. Do not take your business here. VW's are still great cars, just go to any other dealership to purchase or service. More