Volkswagen Clear Lake

bad customer service service department messed up my car. car drove only 3.5 days and fuel line came loose. they replaced control fuel module on recall. somehow the loose service department messed up my car. car drove only 3.5 days and fuel line came loose. they replaced control fuel module on recall. somehow the loosened the fuel line. and will not take the blame for it.they were the only ones messing with the fuel pump. it drove only 30 mile. and died on my wife. had it towed to local mechanic did not what was wrong with the car the mechanic said the dealership somehow loosen the line by mistake.they say the did not do anything wrong.so they are not going to do anything.the car only drove 30 miles. when it broke down. other mechanics told they had to do something to it. do not take your car to them. More

Amazing people and service They are an amazing group of individuals who will help you get the best dealership experience. Any problems with the car on any model and company they They are an amazing group of individuals who will help you get the best dealership experience. Any problems with the car on any model and company they can fix. They fixed my recalls in no time. More

Great!! We received a notice and a call regarding a recall on our 2019 Volkswagen Atlas. They scheduled us an appointment for 10:00am. We were out of there We received a notice and a call regarding a recall on our 2019 Volkswagen Atlas. They scheduled us an appointment for 10:00am. We were out of there by 11:30 am and they had washed my car and checked the brakes and the cruise control for us. Everyone was really friendly and answered all of our questions. More

Great sales experience Dixie was great to deal with. She made the experience fast, friendly and enjoyable. Once I chose a vehicle the process went quick.to arrive at a deal Dixie was great to deal with. She made the experience fast, friendly and enjoyable. Once I chose a vehicle the process went quick.to arrive at a deal and once in finance I was in and out in less than 30 minutes. This is my first new car and my first car buying experience. Love my Tiguan SE More

Not Applicable The service was excellent. Before leaving the dealership, my car battery was dead and the service people jumped into action to get it fixed. The wait The service was excellent. Before leaving the dealership, my car battery was dead and the service people jumped into action to get it fixed. The wait time was efficiency. More

Great Service Great experience getting my Passat serviced. I am satisfied with the quick service and the return of a clean car. Waiting area was clean and comfort Great experience getting my Passat serviced. I am satisfied with the quick service and the return of a clean car. Waiting area was clean and comfortable. More

excellent service Excellent experience as usual getting my GTI serviced! Gloria did a great job keeping me informed, and even saved me some service time on the work I n Excellent experience as usual getting my GTI serviced! Gloria did a great job keeping me informed, and even saved me some service time on the work I needed done! More

Great service! I really had a great time buying my new Volkswagen Jetta from y'all! Everything was smooth and explained to me in a way that I felt comfortable and em I really had a great time buying my new Volkswagen Jetta from y'all! Everything was smooth and explained to me in a way that I felt comfortable and empowered that I had made the right decision. Laura was great! More

Good experience Went in to look at a couple of SUV's to compare with another dealer different makes but your sales staff was so helpful and friendly at we decided not Went in to look at a couple of SUV's to compare with another dealer different makes but your sales staff was so helpful and friendly at we decided not to go and stay and make a deal. Jasmine was so helpful and understanding that I think your dealer needs more Jasmines at the sales floor over all the entire staff was great good customer service Thanks More

Great job Brought in for 60k service. Quick and courteous and done right. Great job. Gloria in service kept me informed and is no nonsense-highly recommend her Brought in for 60k service. Quick and courteous and done right. Great job. Gloria in service kept me informed and is no nonsense-highly recommend her. The service mgr Craig was helpful-he answered questions and explained the charges. More