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Volkswagen Marin

San Rafael , CA

Overview
Employees
Reviews
Vehicles
4.8
376 Reviews
Welcome to Volkswagen Marin. As part of the indiGO Auto Group, we prioritize continuous improvement and honor the heritage of the Volkswagen brand. At Volkswagen Marin we passionately activate customers' ownership! Our focus always to offer you a boutique car buying experience.
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720 Francisco Blvd W

San Rafael , CA

94901

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Showing 376 reviews

September 10, 2026

Took my car in to get serviced before a cross country drive. Expected to get the tires rotated, oil changed, brakes checked out, etc. They told me it would be 2-3 hours and I opted to wait onsite. Everyo More

by Annika.helmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan O'Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2026 -

Volkswagen Marin responded

Annika, thank you for sharing your feedback. We are so sorry for the lack of communication regarding the status of your VW and the longer than expected wait. While we appreciate your kind comments about our Team, we understand that clear and timely updates are just as important as the service itself. We have identified what happened and are implementing corrective measures to help prevent this from happening again. Thank you for choosing Volkswagen Marin, and safe travels! We look forward to wowing you on your next visit!

September 09, 2026

The facility was great. Daniel Rodriguez has the knowledge to answer questions re the vehicle. Loaner was wonderful a great help for me. More

by mf1813bong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2026 -

Volkswagen Marin responded

Thank you for the five-star rating. We’re glad our facility met your expectations, Daniel could share his expertise, and the loaner vehicle made your Volkswagen Atlas service more convenient.

September 04, 2026

Service department went above and beyond my expectations. They were professional and responsive to my needs More

by dpatrickfrance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christianne Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2026 -

Volkswagen Marin responded

Your praise of our professional, responsive service during your Arteon service visit underscores our dedication to attentive care. Knowing we exceeded your expectations means a lot to our service department.

September 04, 2026

Great all-around customer service from car, salesman, staff dealership and all and also the great coffee in the showroom and the coffee bar where the wonderful lady made me a beautiful coffee More

by Bisha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Montion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kareem Omara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Montion
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Sep 04, 2026 -

Volkswagen Marin responded

We’re glad the purchase of your new Tiguan felt welcoming from start to finish. Hearing you enjoyed our coffee bar and the personal attention from our staff means a lot to us.

September 03, 2026

Edgar and Eman were so helpful and nice, made the experience really easy! Thank you More

by Heyimissyoukindof
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eman
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Sep 03, 2026 -

Volkswagen Marin responded

We’re glad Edgar and our team could support you and make your new Volkswagen Tiguan purchase feel effortless. Your kind words mean a lot to us.

September 03, 2026

You got us good. You charged us over a $1000 for Safegard, a GPS Tracking device, not a Security System at all; you said we had no option. WRONG. More

by E. Solís
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jay Dhillon
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2026 -

Volkswagen Marin responded

We’re glad the purchase of your used Tiguan felt pressure-free and welcoming. Knowing Jay’s helpful, no-pressure guidance made a difference and that our team closed the sale with respect is truly rewarding. Your kind words and five-star rating mean a lot to us.

September 02, 2026

I feel so fortunate to work with Daniel! He takes such good care of my car! He is polite, professional and has the kindest demeanor! This keeps us coming back to have our car serviced at More

by Clopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 02, 2026 -

Volkswagen Marin responded

Knowing you feel well cared for by Daniel means a lot to our team. We’re glad the service on your Volkswagen Beetle has earned your trust and keeps you coming back.

September 01, 2026

helpful, courtesy and professional and thorough. I recommend them all and would go back again More

by matches-ever0h
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel, Bobby Collins and Mike S
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Sep 01, 2026 -

Volkswagen Marin responded

Courteous professionalism and thoroughness are at the heart of how our sales team works. Congratulations on your new Volkswagen ID.4, and knowing you’d recommend us and plan to return means a lot to us.

September 01, 2026

Overpriced service, misleading quotes, and hidden fees throughout. Save your money and go elsewhere instead. More

by VW_owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan O'Sullivan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Chavez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Print
September 01, 2026

This crew is amazing, clear picture through the entire buying process and a great value for your trade in. More

by EG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Dhillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emad Burjaq
Print
Sep 01, 2026 -

Volkswagen Marin responded

Your note about feeling fully informed throughout the purchase highlights our commitment to transparency. Hearing that you received great value for your Volkswagen GTI trade-in means a lot to our team.

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