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Volkswagen Marin

San Rafael , CA

Overview
Employees
Reviews
Vehicles
4.9
255 Reviews
Welcome to Volkswagen Marin. As part of the indiGO Auto Group, we prioritize continuous improvement and honor the heritage of the Volkswagen brand. At Volkswagen Marin we passionately activate customers' ownership! Our focus always to offer you a boutique car buying experience.
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720 Francisco Blvd W

San Rafael , CA

94901

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Showing 255 reviews

May 11, 2026

Kareem was friendly, professional, and made purchasing our 2022 Honda Odyssey smooth, easy, and stress-free throughout. More

by Marcelo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kareem Omara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2026 -

Volkswagen Marin responded

Thank you, Marcelo, for your wonderful review of Volkswagen Marin. We’re thrilled to hear Kareem provided a friendly, professional, and stress-free experience while helping you purchase your 2022 Honda Odyssey. Delivering a smooth and enjoyable car-buying process with exceptional customer care is always our goal, and we truly appreciate your support of Volkswagen Marin!

May 06, 2026

Very professional, friendly, and helpful. Daniel has been my Service Advisor the last couple times I’ve had to bring my car in and he’s gone above and beyond each time. Whenever I’ve had ques More

by vmg.one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2026 -

Volkswagen Marin responded

Thank you for your outstanding review of Volkswagen Marin. We’re thrilled to hear Daniel has consistently provided professional, friendly, and helpful service during your visits. It’s especially rewarding to know he went above and beyond to answer your questions, ease your concerns, and earn your trust with clear communication and exceptional customer care. Delivering dependable Volkswagen service and building long-term customer relationships is always our goal, and we truly appreciate your recommendation and support of Volkswagen Marin.

May 06, 2026

The service was excellent. Alma Lugo was great to work with and took excellent care of my car. More

by rjsantana07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alma Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2026 -

Volkswagen Marin responded

Thank you for your wonderful review of Volkswagen Marin. We’re thrilled to hear you received excellent service and that Alma Lugo took such great care of both you and your vehicle throughout your visit. Delivering exceptional Volkswagen service and attentive customer care is always our goal, and we truly appreciate your support of Volkswagen Marin!

May 05, 2026

Quick and efficient from sales to service dept. Thank you for accommodating me due to my crazy schedule. More

by lpz_biri
Recommend Dealer
Yes
Employees Worked With
Daniel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2026 -

Volkswagen Marin responded

Thank you for your kind review of Volkswagen Marin. We’re delighted to hear your experience was quick and efficient from both our sales and service teams. Providing flexible, accommodating customer care that works with our customers’ busy schedules is always our goal, and we truly appreciate your support of Volkswagen Marin.

May 05, 2026

VW Marin has provided me the best in service since I purchased my beloved ID Buzz in January. of this year. Their service department is friendly and on-time. They recently did paint protection and repai More

by cecimgabrielli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan O'Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alma Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2026 -

Volkswagen Marin responded

Thank you for your outstanding review of Volkswagen Marin. We’re thrilled to hear your experience with our service department has been exceptional since purchasing your Volkswagen ID. Buzz earlier this year. It’s wonderful to know our team provided friendly, timely service and that the paint protection and wheel repair left your vehicle looking showroom-ready. We’re especially glad Daniel went above and beyond to ensure your pickup experience was seamless and convenient. Delivering premium Volkswagen service, attention to detail, and exceptional customer care is always our goal, and we truly appreciate your kind words and support of Volkswagen Marin!

May 05, 2026

Great experience, they were kind, efficient and answered any questions I had. Very streamlined appointment process for getting my car serviced. More

by Benberzon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alma Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2026 -

Volkswagen Marin responded

Thank you for your wonderful review of Volkswagen Marin. We’re delighted to hear you had a kind, efficient, and streamlined experience with our team while servicing your vehicle. Providing clear communication, convenient scheduling, and exceptional Volkswagen customer care is always our goal, and we truly appreciate your support of Volkswagen Marin!

May 02, 2026

Excellent customer service. Daniel is a very good service representative for your company and very knowledgeable More

by joeguruwaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2026 -

Volkswagen Marin responded

Thank you for your wonderful review of Volkswagen Marin. We’re thrilled to hear you received excellent customer service and that Daniel provided such knowledgeable and professional support throughout your visit. Delivering dependable Volkswagen service and exceptional customer care is always our goal, and we truly appreciate your support of Volkswagen Marin.

May 02, 2026

Great service. Friendly, knowledgeable associates. Easy drop off and pick up! The complimentary LYFT ride home was great! More

by mmhartman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alma Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2026 -

Volkswagen Marin responded

Thank you for your wonderful review of Volkswagen Marin. We’re delighted to hear you experienced great service from our friendly and knowledgeable team. It’s also great to know the easy drop-off and pickup process, along with the complimentary Lyft ride, helped make your visit even more convenient. Delivering exceptional Volkswagen service and customer care is always our goal, and we truly appreciate your support of Volkswagen Marin.

May 01, 2026

We are so happy we chose to buy, and continue to service, our VW here. More

by zooder49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christianne Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alma Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2026 -

Volkswagen Marin responded

Thank you for your wonderful review of Volkswagen Marin. We’re honored that you chose us not only for your Volkswagen purchase but also for your continued vehicle service needs. Providing exceptional Volkswagen sales and service experiences with long-term customer care is always our goal, and we truly appreciate your trust and continued support of Volkswagen Marin.

May 01, 2026

Outstanding service for maintenance and repair. Knowledgeable, friendly, trustworthy service consultants. Especially recommend Ryan O’Sullivan and Alma Lugo. More

by thom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan O'Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alma Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2026 -

Volkswagen Marin responded

Thank you for your outstanding review of Volkswagen Marin. We’re thrilled to hear you continue to receive knowledgeable, friendly, and trustworthy service for your Volkswagen maintenance and repair needs. It’s especially rewarding to know Ryan O’Sullivan and Alma Lugo provided exceptional customer care throughout your experience. Delivering dependable Volkswagen service and building lasting customer relationships is always our goal, and we truly appreciate your recommendation and support of Volkswagen Marin!

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