Ryan O'Sullivan

Volkswagen Marin responded

Thank you, Mark, for your feedback and for recognizing Ryan and our service team. We're glad to hear they have taken great care of you throughout your visits. We understand your frustration with needing multiple service visits on a new 2026 Tiguan and appreciate the inconvenience this has caused. While we're hopeful the concerns have now been resolved, we value your feedback and will share it with our team. Thank you for your patience and for choosing Volkswagen Marin.

Volkswagen Marin responded

Thank you for your review. We're glad our team was able to proactively reach out and schedule your recall repair, and that the service was completed as promised. Providing convenient, efficient, and comprehensive customer care is always our goal at Volkswagen Marin. We appreciate your trust and look forward to assisting you again in the future.

Volkswagen Marin responded

Thank you for your review. We're delighted to hear Ryan O'Sullivan provided the polite, efficient, and helpful service you've come to expect. We'll be sure to share your kind words with him; recognition like this means a great deal. Thank you for choosing Volkswagen Marin, and we look forward to serving you again in the future.

Volkswagen Marin responded

Thank you for your 5-star review of Volkswagen Marin. We're delighted to hear that you received amazing service and that our team made the repair process easy and hassle-free. Providing helpful, efficient, and customer-focused automotive service is what we strive for every day. We appreciate your kind words and look forward to serving you again in Marin.

Volkswagen Marin responded

Thank you for your 5-star review of Volkswagen Marin. We're thrilled to hear that Ryan continues to make your service experience easy and enjoyable. Providing exceptional customer care, clear communication, and a seamless automotive service experience is what we strive for every day. We'll be sure to share your kind words with Ryan. We appreciate your support and look forward to serving you again in Marin.

Volkswagen Marin responded

Thank you for your kind feedback and for choosing Volkswagen Marin. We’re glad to hear Ryan provided speedy service and helped you take advantage of a great service offer. We truly appreciate your support and look forward to assisting you again in the future!

Volkswagen Marin responded

Thank you for your wonderful feedback about Volkswagen Marin Service. We’re thrilled to hear Ryan and the team were able to assist you quickly during an emergency situation and help research your vehicle’s history to maximize your warranty coverage. Delivering responsive, knowledgeable, and customer-focused Volkswagen service is always our goal, and we truly appreciate your support and trust in our team.

Volkswagen Marin responded

Thank you for your kind feedback about Volkswagen Marin Service. We’re delighted to hear you experienced professionalism from our team and appreciated the consistent communication throughout your vehicle’s service process. Delivering transparent, attentive, and customer-focused Volkswagen service is always our goal, and we truly appreciate your support!

Volkswagen Marin responded

Thank you for your kind review of Volkswagen Marin. We’re pleased to hear you experienced friendly, honest, and respectful customer service during your visit. We’re also glad you enjoyed our clean and comfortable guest waiting area. Thank you for choosing VW Marin for your automotive needs.

Volkswagen Marin responded

Thank you for the wonderful review of Volkswagen Marin. We’re thrilled to hear our team provided such a helpful, professional, and smooth service experience from start to finish. We’re glad your vehicle was completed on time, clearly communicated, and returned looking its best. We truly appreciate your support and thank you for choosing VW Marin for your vehicle service needs.