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Volkswagen San Bernardino

San Bernardino, CA

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67 Reviews
Call Dealership (909) 406-6121

1600 Camino Real

San Bernardino, CA

92408

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Showing 67 reviews

May 01, 2022

Great customer service. Friendly staff and good time management. Also, great communication from staff towards customer. More

by Julie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Garzon
Report | Print
May 17, 2022 -

Volkswagen San Bernardino responded

Hello Julie, thank you for sharing your recent five star review with us at Car Pros VW of San Bernardino! It is wonderful to hear our staff was so communicative and friendly during your visit. Thank you so much for stopping by, we look forward to seeing you again soon!

March 27, 2022

Alejandro Barragan and the team were amazing as usual! Definitely recommending your location to family and friends! -Duane Ghosh (Regional Sales Manager - Alpha Motors) More

by duane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Barragan
Report | Print
Mar 28, 2022 -

duane responded

Alejandro Barragan and the team were amazing as usual! Definitely recommending your location to family and friends! -Duane Ghosh (Regional Sales Manager - Alpha Motors)

Mar 31, 2022 -

Volkswagen San Bernardino responded

Hello Duane, thank you for sharing your recent five-star experience with us here at Car Pros VW San Bernardino. It was wonderful to read that Alejandro and our team were able to take excellent care of you, sharing with you the high quality of customer service that we are so proud to share with all of our customers. Thanks so much for stopping by and we're here for you anytime in the future.

March 18, 2022

Great service as usual. Eric kept to date on where things be were at. Nice guy! More

by Jmnjl81590
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Garzon
Report | Print
Mar 31, 2022 -

Volkswagen San Bernardino responded

Hello, thank you for sharing your recent five-star experience with us here at Car Pros VW San Bernardino. It is wonderful to read that Eric kept you up-to-date on where things were at! Thanks so much for trusting our team and we can't wait to work with you again.

February 19, 2022

Everything went smoothly, except it took to long. Must have been the computer. No complaints. More

by Ggierz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Garzon
Report | Print
Mar 11, 2022 -

Volkswagen San Bernardino responded

Hello, thank you for sharing your recent five star experience with us here at Car Pros Volkswagen of San Bernardino. We are so glad to read that everything went smoothly! Thank you for stopping by and we look forward to working with you again.

February 16, 2022

Alex and Rocky were extremely helpful getting me into the car I wanted. I showed up to the dealership with one in mind. I felt zero pressure to make the purchase. Alex was very knowledgeable about the vehicl More

by brandonbullas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex & Rocky
Report | Print
Mar 11, 2022 -

Volkswagen San Bernardino responded

Hello, thank you for sharing your recent five star experience with us here Car Pros Volkswagen of San Bernardino. We are so glad to read that Alex and Rocky were very helpful, getting you into the exact car that you wanted! Thanks so much for stopping by and we hope to work with you again in the future.

January 29, 2022

Janice provides EXCELLENT customer service! She keeps each customer informed with what is going on with their car when it is being serviced. She acknowledges everyone who walks in and is always pleasant More

by Jatemp
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Janice Sedgwick
Report | Print
Feb 01, 2022 -

Volkswagen San Bernardino responded

Hello Jatemp, thank you for sharing your recent 5 star rating of your experience here at Car Pros Volkswagen of San Bernardino. It so great to read that Janice was able to provide you with excellent customer service, keeping you informed throughout the process of the vehicle servicing. Thank you for being part of the Car Pros family and we can't wait to work with you again!

December 13, 2021

The facility is neat and staff are friendly.Waiting time The facility is neat and staff are friendly. Waiting time is just as promised which is about an hour and a half. More

by leeN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ERIC
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December 02, 2021

Very pleasant and helpful experience. I can recommend their service to anyone. I definitively will come back for further services. More

by seidelhol
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mike Novin
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November 23, 2021

Alex provided exceptional customer service.My only concern is that since I’ve had my CC serviced here there is consistent turn over in the service department. Over the past 5 years I’ve worked with 6 More

by Ldigge1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex in Service
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November 13, 2021

Janice was a pleasure to work with, she remembered our conversation from a few days prior & handled my service needs professionally. More

by Rcrain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janice Sedgwick
Report | Print
Nov 16, 2021 -

Volkswagen San Bernardino responded

Hello, thank you for sharing your recent 5 star experience with us here at Car Pros Volkswagen San Bernardino. We are so glad to read that Janice was able to provide you with an excellent customer service experience. Thank you for choosing Car Pros and we hope to see you again!

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