6 Volkswagen Dealers near 92408near 92408

When I decided to change from a gas vehicle to an - mcs1030

When I decided to change from a gas vehicle to an electric vehicle, I was overwhelmed and doubting my decision. The entire process with this dealership was wonderful! My salesman Dennon was the great. He was professional, helpful, and his knowledge of the car helped me go over the pros and cons and I decided to purchase the ID.5. He had to call around to local dealerships that would agree swap vehicles so I could get the model and color combo I wanted. I’m so sorry, but I didn’t catch the names of the sales manager and general manager, but they went above and beyond to get me all of the rebates and discounts I had available to me for purchasing an electric vehicle. Ryan Gonzalez, the finance manager was equally impressive. His thoroughness explaining the additional coverages they offered was outstanding. He made sure that I understood the additional coverage I chose and his professionalism and expertise made me confident I wasn’t buying something I didn’t need or wouldn’t use. I give this dealership and their awesome team a 5-star review. 10 out of 10. Highly recommend.

What can I say, carmax is always great searched online - idris tate

What can I say, carmax is always great searched online found the car I liked and they shipped it to norco quickly. Norco was great, they had it ready for me, I’d alway prefer a nice detail on the wash but the car was as advertised. Exoress pick up was about 40 minutes only because I got there right when they opened otherwise great experience.

My vehicle was towed in after stalling out on the - john

My vehicle was towed in after stalling out on the freeway. Continuing concern with the vehicle. The vehicle was looked at the next day and was told it started and ran fine but had some codes stored. They diagnosed as a possible high pressure fuel pump but was told it was going to be a process of elimination to start at $1200. We have had this issue since new but was always told the same thing, poor fuel quality. I tried contacting the service manager because I had some questions regarding the diagnosis and he called me back once and we missed each other. I called him every day after for 5 days and no return call. Very disappointing. We decided to come in and buy a new Tiguan. We showed up, they had one in the show room that was the color my wife liked. We asked to test drive it. Turns out the battery was dead. Showroom car with a dead battery. They jump started the vehicle and we went for a test drive. A block down the street all the warning lights came on and the vehicle would not accelerate. We limped it back to the dealership. We test drive another one but that one did not have the same power. We decided to sit down with the salesman and had them run the credit with the intention of buying that first vehicle after they repaired it. After a short time the manager came out to speak with use, I had let the salesman and person know that I was not interested in any of their add on accessories or protections. The manger comes out and sits with use and says he contacted the GM Brian and the numbers he was presenting was the best they could do. They removed the accessories but no discount on the vehicle price and he switched the interest rate from the advertised 1.9 to 2.9 when I questioned it, his response was we have to make back the money for the already installed accessories. Mind you, he said like a typical used car salesperson with a laugh. I let him know that we did not like that tactic and we decided to leave. We did not purchase that current Taos from them for the same reason. We have purchased at least 5-6 vehicles over the years from them including our kids cars. I decided to pick up my vehicle and not have it repaired there due to the managers lack of service ethics and will probably not buy our new vehicle from them. Dealerships should appreciate their patrons because without us and our continued loyalty, they have nothing but these types of tactics to take advantage of their clients to make a buck. It’s not about the short term, it’s about future years of continued business and relationships. Have a great day! Thank you!

Our salesman was Alvaro and he did everything for us to... - Mommyofdamian

Our salesman was Alvaro and he did everything for us to get financed for the vehicle (Tiguan) I truly wanted. He went straight to the point and didn’t push to do anything we weren’t comfortable with. He was nice and got us financed with the help of the finance guy Don! They’re great! I recommend everyone that wants to get into a vehicle go to Ontario Volkswagen!!!!

I feel taken advantage of by the 3 men who sold me my - Taken Advantage Of

I feel taken advantage of by the 3 men who sold me my vehicle, David, Idk, and Zack. I'm a single woman with 750+ credit score who was pre-approved with my credit union, these 3 men knew that and they still hit my credit for 4 hard inquiries!! This lead to a bait and switch move that made me feel taken advantage of, like how could you, really? Everything changed in the finace room! They added LoJack, and extended warranties I TOLD them I did not want. They added a down payment to my contract! They changed the APR, my term, and all dollar amounts for my trade in! My approved loan from my credit union went from $40K at 6.4% apr for 60 months, to a $47K at 7.9% apr for 84 months with financing from VW?? Only get a car here if you feel like paying extra. As in, $10K-$20K extra. A new 2025 VW Tijuan shouldn't cost $47,200.87 in December 2025. I won't ever shut up about this. Everyone should know how this dealership operates. I understand it's a business, but you don't have to be so dirty.

The best experience I ever had at San Bernardino - Alonzo García

The best experience I ever had at San Bernardino Volkswagen hands down, ellena helped me out so much she’s a very sweet person, and was very honest and very detailed with going over eveything for my new car, that she got me into and also the best general manager super honest guy. They were both very fast and easy to communicate with and super helpful they answered all my questions and they made sure I was satisfied with everything about my new car and made it happen. I recommend all of you guys to get in contact with Ellena very helpful person and once again the Gerneral manager very cool guy. This was the best experience I ever had in any dealership.