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Volkswagen San Bernardino

San Bernardino, CA

Overview
Reviews
Vehicles
3.8
65 Reviews
Call Dealership (909) 675-1183

1600 Camino Real

San Bernardino, CA

92408

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Showing 65 reviews

October 13, 2021

1st time customer, EXCELLENT experience.. Janice was amazingly Awesome, courteous and kind ! GREAT EXPERIENCE , will be returning ! Highly recommend More

by BlairGrl3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janice Sedgwick
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Helpful
October 04, 2021

This was my first time and Janice was beyond helpful, her customer service is impeccable! More

by THenley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janice Sedgwick
Report | Print
Helpful
October 02, 2021

Love this place! They helped me get into a 2021 Passat thank you Eder an Rocky More

by Michaelanthony348
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eder, Rocky
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Helpful
September 11, 2021

The attendant was prompt,courteous, and very polite. Received exceptional service at Pro Cars VW dearlership. I would highly recommend this dearlership without doubt. Thanks More

by mozzy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
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Sep 11, 2021 -

Volkswagen San Bernardino responded

Hello, thank you for sharing your recent 5 star experience with us here at Car Pros Volkswagen San Bernardino. It is great to read that our team was prompt, courteous and polite. We are so glad you received excellent customer service and we can't wait to work with you again!

Helpful
September 10, 2021

Very helpful, able to get me scheduled for an appointment within a few days, then were very helpful during my appointment, gave me a ride with the shuttle to an appointment I had that afternoon. More

by Kittyvomitrocket
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
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Sep 11, 2021 -

Volkswagen San Bernardino responded

Hello, thank you for sharing your recent 5 star experience with us here at Car Pros Volkswagen San Bernardino. We are so glad to read that our team was helpful, quickly getting you an appointment and accommodating you with a shuttle. Thank you for trusting Car Pros and we can't wait to work with you again!

Helpful
September 03, 2021

Excellent efficient walk in repair service and results. Transparency. Tads yada yada yada a a a a a a a a a a a a More

by Pinballwiz13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Sep 11, 2021 -

Volkswagen San Bernardino responded

Hello, thank you for sharing your recent 5 star experience with us here at Car Pros Volkswagen San Bernardino. We are so glad to read that our service department was able to provide you with excellent service for your walk in. Thank you for trusting Car Pros and we can't wait to work with you again!

Helpful
August 22, 2021

Your service dept. is excellent. Eric Martinez was great in getting back to me regarding the problem with my car. I value the service he provided. More

by dawgs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Martinez
Report | Print
Aug 25, 2021 -

Volkswagen San Bernardino responded

Hello, thank you for sharing your recent 5 star service experience with us here at Car Pros Volkswagen San Bernardino. We are so glad that Eric and our team were able to stay communicative with you, and show you the high level of customer service that we are so proud to share with all of our customers. Thank you for trusting Car Pros and we look forward to working with you again!

Helpful
July 29, 2021

Experience was great! Everyone was polite and friendly! Dominick went out of his way to make me feel like family and would go to him again on my next car purchase! Car Pros rocks! More

by Macevedo187
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Garzon, Mike Novin
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Jul 30, 2021 -

Volkswagen San Bernardino responded

Hello, thank you for sharing your recent 5 star experience with us here at Car Pros VW of San Bernardino. We are so glad to hear that your experience with Dominick was polite and friendly. Congratulations on your new VW! Thank you for choosing to work with us, and welcome to the Car Pros family! Enjoy every mile ahead!

Helpful
July 16, 2021

Janice was very friendly and extremely helpful in resolving and repairing a broken interior part. Service was done on the spot and in a short time! More

by Jatemp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janice Sedgewick
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Jul 19, 2021 -

Volkswagen San Bernardino responded

Hello Jate, Thank you for sharing all 5 stars with Janice here with us at Car Pros VW of San Bernardino. We are pleased to hear that Janice provided friendly, helpful and timely service. We greatly appreciate you choosing to service with us, and we are here for you anytime you need. Enjoy every mile ahead!

Helpful
June 27, 2021

The service dept. is just great. Keep up the good work!!!! More

by dawgs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept employees all of them
Report | Print
Jun 28, 2021 -

Volkswagen San Bernardino responded

Hello, thank you for sharing your recent 5 star service experience with us here at Car Pros VW of San Bernardino. We are glad to hear that your time with us was "just great". Thank you for choosing to service with us, and we are here for all your VW needs! Enjoy every mile ahead!

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