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Volkswagen Thousand Oaks
Thousand Oaks, CA
233 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 AM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 PM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 PM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 233 reviews
June 03, 2026
Everything was fixed as expected but your system kept asking me to pay for parts and diagnostic fees on a warranty repair. I had to call to have someone override that to get the work started asking me to pay for parts and diagnostic fees on a warranty repair. I had to call to have someone override that to get the work started More
by MIKEWALDEN1
Verified Customer
June 02, 2026
It's a very personable dealership. All the techs are very friendly, knowledgeable and friendly. It's a very personable dealership. All the techs are very friendly, knowledgeable and ex All the techs are very friendly, knowledgeable and friendly. It's a very personable dealership. All the techs are very friendly, knowledgeable and extremely helpful and accommodating. More
by ILOVEYOURWATCH
Employees Worked With
John and Alex
May 31, 2026
Victor was friendly. He was thorough in explaining what my car needed and why. He was also very knowledgeable in about the questions I had. He was thorough in explaining what my car needed and why. He was also very knowledgeable in about the questions I had. More
by NANCYNATERAS
Employees Worked With
Victor
May 31, 2026
Great team. Only reason I can't give a 5 is we had to wait over a week for Zurich to get an inspector on site. I understand that's a Zurich problem, but the prod Only reason I can't give a 5 is we had to wait over a week for Zurich to get an inspector on site. I understand that's a Zurich problem, but the product was sold to us by the dealership. They made yall look bad, even though I realize it wasn't your fault. More
by CHADREISSER
Employees Worked With
John Garcia. He was great.
May 31, 2026
Great costumes service , great deals , very happy choosing Volkswagen Thousand Oaks. , will do business again choosing Volkswagen Thousand Oaks. , will do business again More
by ck8899
Employees Worked With
May 31, 2026
Easy helpful quick Everyone was super kind, helpful, understanding, and informative Based on my experience, I would definitely recommend this team understanding, and informative Based on my experience, I would definitely recommend this team More
by dkanneman
May 30, 2026
Dropped my car off and was given a free loaner car because it was an electrical issue that was likely to take a few days. Everything was completed in a few days and my service advisor Victor kept me a because it was an electrical issue that was likely to take a few days. Everything was completed in a few days and my service advisor Victor kept me apprised of status along the way. More
by GT4ROE
Employees Worked With
Victor
