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Volkswagen Thousand Oaks
Thousand Oaks, CA
152 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 AM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 PM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 PM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 152 reviews
April 23, 2026
I made a call about a leak. They said bring it by. Once there i was told they couldn't see anything and bring it back the next day because they didn't have time. Brought it back They said bring it by. Once there i was told they couldn't see anything and bring it back the next day because they didn't have time. Brought it back, they had to keep it overnight but said they were able to cover the repair under warranty which i appreciated greatly. Picked up the car next day only to have it stop running right halfway home while stopping at the mall. Made a phone call to the dealership and Alex , a service manager and a tech came to my rescue at the mall, which was wonderful service and much appreciated. They diagnosed and fixed the issue for me. More
by AMANDAZMOM
Verified CustomerEmployees Worked With
Jay as the service writer and i believe Alex, a service manager
April 23, 2026
John Garcia offered top-tier service. He went above and beyond to address our needs, kept us informed, and made us feel genuinely cared for throughout the process. He went above and beyond to address our needs, kept us informed, and made us feel genuinely cared for throughout the process. More
by gsenderov
Employees Worked With
Mr. John Garcia
April 14, 2026
Beau was exceptional to work with. The vehicle offer was very competitive, which is what has us come to the dealership. We would recommend VW TO to anyone. The vehicle offer was very competitive, which is what has us come to the dealership. We would recommend VW TO to anyone. More
by jefkramer
Employees Worked With
April 08, 2026
Victor and Brad were amazing to work with. Can’t thank them enough for getting me into the car I always wanted. Can’t thank them enough for getting me into the car I always wanted. More
by saskiawebber
April 05, 2026
Friendly, kind, professional, and super helpful My experience with Volkswagen Thousand Oaks was a professional blend of friendly, kind and super helpful employees! experience with Volkswagen Thousand Oaks was a professional blend of friendly, kind and super helpful employees! More
by SUZANNEODELL
