Volkswagen Thousand Oaks

Pleasant experience with the service dept, staff were kind, courteous and considerate. This is the 2nd time we’ve brought the 2019 red beetle in for service and had a great experience both times. kind, courteous and considerate. This is the 2nd time we’ve brought the 2019 red beetle in for service and had a great experience both times. We’ve just started looking for another car, the service dept here put VW on our list of choices. I’d like to commend Frank Olvera and the young man who did the intake when we dropped the car off - I can’t find his business card unfortunately. More

Like how fast the entire process is, and how the technician shows in a video the results of the inspection. technician shows in a video the results of the inspection. More

Everyone that works there accommodate you and ask have you been helped? That's why I have purchased two vehicles there and my third one will be from them also.. ?? you been helped? That's why I have purchased two vehicles there and my third one will be from them also.. ?? More

Just friendly honest service that's appreciated Jay was excellent and very responsive throughout the entire process. I really appreciated the friendly, honest service and how easy he made everything. excellent and very responsive throughout the entire process. I really appreciated the friendly, honest service and how easy he made everything. More

The dealership was extremely helpful and offered a no pressure experience. Price was as described and they gave me a really good deal on the vehicle. Staff was friendly and helpful. pressure experience. Price was as described and they gave me a really good deal on the vehicle. Staff was friendly and helpful. More

Volkswagen Thousand Oaks Dealership is by far the most attentive experience we ever received while having the car. All the staff I connected with was attentive, respectful, and most importantly helpful. attentive experience we ever received while having the car. All the staff I connected with was attentive, respectful, and most importantly helpful. John Garcia was the representative that truly made sure I was taken care of. Gave me all the details and went the extra mile to help get my car towed. More

I arrived to my appointment and they checked my vehicle in for maintenance service while I waited at the dealership. They were able to get my vehicle back to me quickly. in for maintenance service while I waited at the dealership. They were able to get my vehicle back to me quickly. More

We are always satisfied with our experience when working Frank and John G. They do a great job. Frank and John G. They do a great job. More

My daughter is 18 she brought in her VW beetle. He helped her understand what kind of lock she needed for her tires and priced her out on two new tires. Pricing was fair. Estimate was great work wa He helped her understand what kind of lock she needed for her tires and priced her out on two new tires. Pricing was fair. Estimate was great work was done quickly and efficiently. Really loved the inspection report we got Super happy with how everything went. More

Jay and Alex the service writers and manager were fantastic there was a lot of issues updating my ID buzz. The head mechanic he was also awesome I appreciated all their work. fantastic there was a lot of issues updating my ID buzz. The head mechanic he was also awesome I appreciated all their work. More