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Volkswagen Thousand Oaks

Thousand Oaks, CA

Overview
Employees
Reviews
Vehicles
4.7
157 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3550 Auto Mall Dr

Thousand Oaks, CA

91362

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Showing 120 service reviews

April 30, 2026

Easy warranty service experience. 1 2 3 4 5 6 7 8 9 10 11 More

by JAMES.ANGELOIV
Recommend Dealer
Yes
Employees Worked With
Jay piamonte
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Apr 30, 2026 -

Volkswagen Thousand Oaks responded

Thank you for highlighting how smooth the warranty service was. It was our pleasure to handle your Volkswagen and earn your five-star rating. Roger Chammas General Manager rchammas@browningautogroup.com

April 30, 2026

Great experience at VW Thousand Oaks! Professional staff, seamless process, and very satisfied. Highly recommended! More

by joloesch
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Iqbal
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Apr 30, 2026 -

Volkswagen Thousand Oaks responded

It’s wonderful to hear that our team provided professional attention and made your Volkswagen Taos service visit seamless. We’re delighted that you’re so satisfied and appreciate your recommendation. We look forward to serving you again when your Taos needs attention. Roger Chammas General Manager rchammas@browningautogroup.com

April 30, 2026

Service was excellent and trustworthy, a positive experience every time I bring my car for service! More

by LAURENTENOEL
Recommend Dealer
Yes
Employees Worked With
Service department
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Apr 30, 2026 -

Volkswagen Thousand Oaks responded

Thank you for trusting us with your Volkswagen ID.4. We’re delighted that our service has remained reliable and that you enjoy every visit. We look forward to your next appointment. Roger Chammas General Manager rchammas@browningautogroup.com

April 30, 2026

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by PCHAVEZ33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
john garcia
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April 23, 2026

I made a call about a leak. They said bring it by. Once there i was told they couldn't see anything and bring it back the next day because they didn't have time. Brought it back More

by AMANDAZMOM
Recommend Dealer
Yes
Employees Worked With
Jay as the service writer and i believe Alex, a service manager
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Apr 24, 2026 -

Volkswagen Thousand Oaks responded

Thank you for sharing your service experience. We appreciate your patience while covering the repair under warranty and are glad our team could assist you roadside to get your Volkswagen running smoothly again. Roger Chammas General Manager rchammas@browningautogroup.com

April 23, 2026

John Garcia offered top-tier service. He went above and beyond to address our needs, kept us informed, and made us feel genuinely cared for throughout the process. More

by gsenderov
Recommend Dealer
Yes
Employees Worked With
Mr. John Garcia
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Apr 23, 2026 -

Volkswagen Thousand Oaks responded

Thank you for highlighting our attentive service during your Volkswagen Tiguan maintenance. We’re glad our team kept you updated and ensured you felt supported every step of the way. We appreciate your kind words and look forward to assisting you again. Roger Chammas General Manager rchammas@browningautogroup.com

April 23, 2026

Always very thorough. They were honest from the beginning and got the job done when they said they would. More

by SHARMI6179
Recommend Dealer
Yes
Employees Worked With
Viktor
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Apr 23, 2026 -

Volkswagen Thousand Oaks responded

Thank you for choosing us to service your Volkswagen Passat. We’re glad our honest, thorough approach and on-time work met your expectations. Roger Chammas General Manager rchammas@browningautogroup.com

April 16, 2026

He was very professional, treated me with courtesy and genuine care, because of him I choose the dealership service More

by COJOCARIROMINA
Recommend Dealer
Yes
Employees Worked With
Frank
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Apr 16, 2026 -

Volkswagen Thousand Oaks responded

We’re pleased our team showed professional courtesy and genuine care during your Volkswagen Tiguan service. Thank you for choosing our service department, and we look forward to assisting you again. Roger Chammas General Manager rchammas@browningautogroup.com

April 10, 2026

Great experience It was a pleasant experience, very informative, fast service, overall excellent and friendly staff. More

by ADRIANAS.10
Recommend Dealer
Yes
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Apr 10, 2026 -

Volkswagen Thousand Oaks responded

We’re thrilled to hear about your pleasant visit. It’s great our team could provide fast, informative service on your Volkswagen while remaining friendly and welcoming. Thanks for sharing your experience. Roger Chammas General Manager rchammas@browningautogroup.com

April 08, 2026

Jay, Frank and Wes were all helpful and patient with me answering my questions. I received an excellent service. Thank you all!!! More

by js.1109
Recommend Dealer
Yes
Employees Worked With
Jay
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Apr 08, 2026 -

Volkswagen Thousand Oaks responded

It’s wonderful to hear our team was patient and helpful with all your questions during service on your Volkswagen Jetta. Thank you for sharing such a positive experience. We look forward to your next visit. Roger Chammas General Manager rchammas@browningautogroup.com

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