Volkswagen of Corpus Christi

Wow!!! What an awesome experience. Roberto Perez helped us select a wonderful VW Passat. What an awesome Car. His sales service was outstanding. He really knows how to listen to the customer. Danny, th us select a wonderful VW Passat. What an awesome Car. His sales service was outstanding. He really knows how to listen to the customer. Danny, the finance guy was awesome. He helped us with so many things. He also gave a quick course in how to improve our credit score. Jason, in service is outstanding as well. He did our first service after a quick trip around a week after we bought the car. We love our 2013 blue Passat. We love the sales - finance - & service department. We will buy our next car from you and we will gladly tell everyone how superb your dealership is. Thanks. John & Myrna Passons More

So, I wanted to buy a car, the dealership wanted to sell a car. So far, so good. The price was a bit higher than I liked, so we parted without a deal being struck. I was asked to consider the 'bumper-to- a car. So far, so good. The price was a bit higher than I liked, so we parted without a deal being struck. I was asked to consider the 'bumper-to-bumper' warranty that was included in the sales price, which I did, and returned the following day to complete the deal. I offered the asking price, and agreed to the asking price. So far, so good. - - - Except - - - When it came time to close - - - complete the paperwork, and finalize the deal - - - there was no warranty in the deal, other than that offered by Volkswagen - - a 'drive-train only' warranty - - NOT the 'bumper-to-bumper' warranty offered, and NOT what I had agreed to. The finance guy - - - the real 'closer' - -explained (as he attempted to sell me an extended warranty) that if the car fell apart as I drove it out of the dealership, it was MY problem, not the dealership's problem. I'd only asked for a 30-day warranty - - - that guaranteed by 'lemon' laws - - - We had "no-deal". It was not a huge problem for me. I went to Houston and bought another car - - - but - - I was sadly disappointed by either a) the duplicity of the dealership, or b) lack of communication between the sales and finance departments at this dealership. I really expected a higher degree of professionalism. And so, my recommendation: If you want to buy a used Volkswagen, go to a dealership that displays a bit more professionalism than Volkswagen Corpus Christi. Take an extra day. Go to Houston or San Antonio, and deal with professional people. More

I am providing this rating because I truly had a great experience when I brought my vehicle in for service. I worked in the show room in the office area and Jason and Mr. Elwin were always checking on me. experience when I brought my vehicle in for service. I worked in the show room in the office area and Jason and Mr. Elwin were always checking on me. Both Jason and Mr Elwin at this facility were an exceptional in customer service from the time I brought my vehicle in for service to the time I drove away. Very impressive More

My service ended up taking several days. Josh called me everyday to let me know the status of my car, even if it was to tell me the part they needed to order hadn't arrived yet. He took extra time to make everyday to let me know the status of my car, even if it was to tell me the part they needed to order hadn't arrived yet. He took extra time to make sure that understood everything that was going on with my car. Other service advisors were very friendly and helpful as well. I hope I don't need to take my car in for service again anytime soon. But if I do, I will definitely take it to VW of CC. More

My experience was great, they were very friendly and made my service compatible with my work schedule, and personally took the time to schedule me in right away during the middle of the day. I would highly r my service compatible with my work schedule, and personally took the time to schedule me in right away during the middle of the day. I would highly recommend this dealership to others. More

Very pleased with Volkswagen Corpus Christi, Upon applying online for finance at this dealership I was contacted immediately by Mr. Perez. He was very professional and handled my credit situation as applying online for finance at this dealership I was contacted immediately by Mr. Perez. He was very professional and handled my credit situation as if it were his own. I was offered a new vehicle the next day and shopped around for a better offer which I was unable to find. So after about 3 weeks I returned and asked if the offer still stood. They took me back in and approved me once again and drove off in a beautiful 2013 Jetta. These guys take there time to get to know you and will not leave you in the dark. I highly recommend this dealership to anyone. More

Very pleased with the service, I work shift work and its hard to find time to service my daughter jetta due to our schedules. A friendly up coming service reminder made it possible. Thanks a happy customer hard to find time to service my daughter jetta due to our schedules. A friendly up coming service reminder made it possible. Thanks a happy customer More

They diagnosed my problem quickly and repaired it promptly...I was given a loaner car...I also had my car detailed and it is like new. Adrian went above and beyond and was very knowledgable and re promptly...I was given a loaner car...I also had my car detailed and it is like new. Adrian went above and beyond and was very knowledgable and respectful. More

The dealership was very helpful and courteous, the staff assisted with the problem and ensured we were treated with expedience and good speedy service proceeded. assisted with the problem and ensured we were treated with expedience and good speedy service proceeded. More

We walked in to the new, beautiful dealership and were greeted enthusiastically by Mark Martinez. He was patient and showed us several different models. He worked the deal until we came up with terms we c greeted enthusiastically by Mark Martinez. He was patient and showed us several different models. He worked the deal until we came up with terms we could all agree to. I am thrilled with VW's service plan, and I am loving my new wheels. Everyone was friendly, and we had a great day. More