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Volkswagen of Crystal Lake

4.8

285 Lifetime Reviews

5213 Northwest Hwy, Crystal Lake, Illinois 60014
Call (779) 994-4403

Top Reviewed Employees

Frank Mustari, Client Advisor, Volkswagen of Crystal Lake

Frank Mustari

Client Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Lindsay Sickal, Business Manager, Volkswagen of Crystal Lake

Lindsay Sickal

Business Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Trevor Awe, Client Advisor, Volkswagen of Crystal Lake

Trevor Awe

Client Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nick Faciano, New Car Manager, Volkswagen of Crystal Lake

Nick Faciano

New Car Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

November 01, 2018

"Service"

- BLahhh

Very fast service and very knowledgeable parts guy who helped me find accessories for my car that fit what I want to do to it

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Employees Worked With

Laura Waclaw
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kyle Jensen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

October 02, 2018

"service is what matters"

- cranberries02

I like Volkswagens, I have over 277,000 miles on my old one, and recently purchased a used one that had a service issue that was a bit out of the norm. (It was not purchased at this dealership) I understand that things take time, and that it was a unique situation, but C.K. in the service department lied to me, was rude, and not helpful at all. I do have to add that the receptionist, porter & mechanic that I spoke to were all very pleasant and helpful. EDIT 10/9/18 - The Location Manager reached out to me to remedy this situation. I am happy with the outcome. Thank you.

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Employees Worked With

C.K. Thakkar
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

September 01, 2018

"Top Noch Service"

- MarotzFam2012

This is our third car we have purchased from VW Crystal Lake/ Anderson Motor Group and as always they go above and beyond! No pressure and straight forward! Work with us to get the best deal for us!

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Employees Worked With

Trevor Awe
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Alan Shapiro
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Laura Waclaw
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Casey Sleeman
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Featured Inventory

Used 2012 Ford Escape, $8750

2012 Ford Escape

$8,750

View Vehicle Details
Used 2011 Honda Odyssey, $12500

2011 Honda Odyssey

$12,500

View Vehicle Details
Used 2015 Hyundai Santa Fe, $20750

2015 Hyundai Santa Fe

$20,750

View Vehicle Details
Used 2016 Volkswagen Golf R, $35000

2016 Volkswagen Golf R

$35,000

View Vehicle Details

Photos & Amenities

  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Automated Car Wash
  • Cable TV
  • Children's Play Room
  • Express Service
  • Quick Lube
  • Free Coffee
  • Vending Machines
  • Free WiFi
  • Pet Friendly
  • Shuttle Service
  • Television
  • Customer Lounge Area