Volkswagen of Daphne

You had my car for a week and a half. ...didn't keep in touch as you should have...said they thought somebody else called to keep me updated. ...didn't keep in touch as you should have...said they thought somebody else called to keep me updated. More

The service department was great at working us in and keeping us updated with the repair. Anytime I had any questions, Billy very quickly returned my call. We were offered a loaner vehicle due to the ext keeping us updated with the repair. Anytime I had any questions, Billy very quickly returned my call. We were offered a loaner vehicle due to the extended repair and that's what sets this dealership apart from the rest. More

I went in for and oil change, tire rotation, and wiper blade replacement. I was there for a little over and hour which I was VERY happy with. Billy gets 5 stars from me, he throughly explained pricing for blade replacement. I was there for a little over and hour which I was VERY happy with. Billy gets 5 stars from me, he throughly explained pricing for me the day prior and was extremely kind throughout the entire process. I’ll be back for all of my VW services. More

Took care of all our needs Quick response with fulfilling your service needs Thank you your service needs Thank you More

Thank you for all of your help. Thank you. Thank you thank you thank you Thank you. Thank you thank you thank you More

The salesman was nice . But like all salesmen , they are trained to NEVER let you leave. But I did anyways. He insisted I drive the SUV I was interested in possibly buying But like all salesmen , they are trained to NEVER let you leave. But I did anyways. He insisted I drive the SUV I was interested in possibly buying the wife. So I did. I negotiated the price some, and was willing to leave after finding out they only had 1 key fob. As I was headed to the door they decided to order me another key fob if I did purchase. My credit is very good but they didn't offer near as good of interest rates through the dealer as I found elsewhere. Navigator Credit Union beat the dealer interest rate by 1.5% so I saved thousands of dollars. Gap insurance and extended warranty through credit union was a better fit and I am very satisfied overall. So if anyone is looking to buy a vehicle you are much better off using your own lender and will save you so much money. More

When we arrived they said it would take a couple of hours, but when we told them we had a long road trip ahead of us-they got us taken care of quicker :) Also the staff is very friendly and made the t hours, but when we told them we had a long road trip ahead of us-they got us taken care of quicker :) Also the staff is very friendly and made the time pass quickly. More

William was very welcoming and Service was done in a timely fashion Could do a little better with the car wash. timely fashion Could do a little better with the car wash. More

Have bought multiple vehicles from Hannah and Mike and could not be more satisfied. Always professional and always make sure I'm satisfied every time. A+ experience! could not be more satisfied. Always professional and always make sure I'm satisfied every time. A+ experience! More

The amount of problems and issues I had after a generally good experience the first time is disgusting. As was their treatment of myself knowing the situation. Dalton, probably one of the most incompetent sa good experience the first time is disgusting. As was their treatment of myself knowing the situation. Dalton, probably one of the most incompetent salesmen and I honestly feel a xxxxxxxx and liar. I love Kia, and I’m so xxxxxx off I’ll likely never drive another. All because they didn’t want to pay a 6k financing charge the bank wanted. All for their bottom dollar. More